Soh Zhao Rong

Summary

Proven Sales Person with a track record of increasing key account liftings at ONE by developing strategic customer plans and leading contract negotiations. Excelled in digital adoption initiatives and adept at fostering team dynamics. Demonstrated expertise in customer relationship management. Positive when needed to take on new challenges/responsibilities.

Overview

years of professional experience

Work History

Key Account Sales Manager

Ocean Network Express (S) Pte Ltd / MOL Singapore

12.2014 - Current

Increase lifting from key accounts by developing and implementing strategic plans tailored to clients' needs.
Own and negotiates customer contracts including tender negotiation and award management.
Conduct regular Contract & Service Performance reviews with Customer, actualize award volume.
Internal : Monitor overall team target, AP management, mix ratios, AR, updating of award volume for sales performance dashboard, etc.
To lead, to excel in maintaining dynamic workflow operations, upkeep morale within the team
Develop and execute Key Account Development and Retention Strategy with customers
Participation to drive digital adoption and deflection for organizational efficiency. This will include the Global Sales KAR KPI on the use of ONEFORCE or equivalent tools

Feeder Executive

Cosco / Costar Singapore

Singapore

06.2014 - 12.2014

Provide and update schedule of feeder vessels to both internal and external stakeholders.
Liase with vendors such as other feeder operators whom purchased slots on company's owned vessels to update on sailing reliability
Do up daily, weekly and monthly report on the utilisation vs allocation of feeder vessels

Education

Diploma in Maritime Transportation And Management - Maritime Business

Singapore Polytechnic

Skills

Sales / People related skills
Joined ONE as the OPUS super user with training held overseas in Bangkok prior to merger
Salesforce super user for CVA and sales related activities

Attended EagleX course
Attended multiple sales presentation course of various difficulty levels taught by external professors from SIM

Timeline