SOFIA LORENE E. BONAOBRA
Singapore
Summary
Experienced Secretary/Front Desker with background in administrative and customer service roles. I have 4 years of experience at Palces Resort, where I managed front desk operations and provided excellent customer service. Additionally, I have a year of experience as a Ground Crew member of Airgurus Ltd. Co., where I demonstrated adaptability and the ability to work under pressure. I am skilled in computer use and multitasking. I am seeking a position where I can utilize my ability and contribute to providing exceptional customer service.
Overview
16
16
years of professional experience
Work History
CAREGIVER/HOUSEKEEPER
Ravi Naidu
12.2023 - Current
- Manage daily housekeeping tasks ensuring a pristine, organized environment
- Expertly handle laundry duties, consistently delivering fresh, clean garments
- Provide compassionate care, significantly improving patient well-being and comfort
- Efficiently prepare nutritious meals tailored to dietary needs and preferences
- Administer medications and monitored vital signs with unwavering accuracy
- Develop strong rapport with clients, fostering trust and emotional support
- Implement safety measures, drastically reducing household accident risk
- Conduct light maintenance, ensuring a safe and functional living space
- Manage schedules and appointments, optimizing Client.
SECRETARY/FRONT DESKER
Palces Resort
04.2018 - 03.2022
- Manage calendars, scheduled appointments and coordinated meetings.
- Efficiently handle incoming calls and inquiries providing prompt and accurate information.
- In charge with administrative task such as data entry, record keeping and filing.
- Handle renewal of government issued license and certification.
CASHIER/WAITRESS
Pampanga’s Canteen
06.2011 - 11.2014
- Provide excellent customer service and efficiently handled cash transactions.
- Greet customers, took their orders and processed payments accurately.
- Assist with food preparations and ensured clean and organized dining area.
GROUND CREW
Airgurus Ltd. Co.
01.2010 - 01.2011
- Assist with aircraft marshalling, luggage handling and passenger assistance.
- Adhere to strict safety protocols to ensure safe airline operations.
- Efficiently communicate with flight crew to ensure smooth operations.
- Assist on estimating cost of fare per transaction.
Education
Information Management major in Software Development
AMA COMPUTER LEARNING CENTER
Makati CityOn the Job Training
SUNLOVE ABODE FOR INTECTUALLY-INFIRMED LTD.
Buangkok Green Medical Park09.2025
Nursing Aide
FILIPINO OVERSEAS WORKERS SINGAPORE – SKILLS AND TRAINING PROGRAM (FOWS – STP)
Bayanihan Centre09.2025
Massage Therapist (Swedish Massage)
LA PLATA SCIENCE AND TECHNOLOGY INSTITUTE
Marikina City, Metro Manila11.2017
Associate of Information Management - Major in Airline Operations and Procedures
PHILIPPINE STATE COLLEGE OF AERONAUTICS
Pasay City, Metro Manila01.2011
Skills
Elderly care
Basic housekeeping
Patient companionship
Patient care
Mobility assistance
Adaptability and flexibility
First aid and safety
Housekeeping
Respectful and compassionate
Training
- 40-HR POLLUTION CONTROL OFFICERS TRAINING COURSE on Environmental Laws, Policies, Procedures and Requirements for Category B Establishment as per DENR Administrative Order (DAO 2014 – 02); Dec 10 – 13, 2019 at Alvi’s Café and Restaurant, Sagpon, Daraga, Albay, Philippines
- MANDATORY 8 HR SAFETY AND HEALTH SEMINAR FOR WORKERS Conducted by Occupational Safety and Health Consultancy and Department of Labor and Employment; July 27, 2019 at ICR Hall, Legazpi City Hall Compound, Legazpi City, Philippines
ADDRESS
Singapore 824217
CONTACT
- +6580627319(WhatsApp)
- +639638988477(Viber; Telegram)
EMAIL ADDRESS
esguerrasofia@gmail.com
PERSONAL INFORMATION
- BIRTHDAY: 19 June 1990
- CIVIL STATUS: Married
- SEX: Female
- NATIONALITY: Filipino
Timeline
CAREGIVER/HOUSEKEEPER
Ravi Naidu
12.2023 - Current
SECRETARY/FRONT DESKER
Palces Resort
04.2018 - 03.2022
CASHIER/WAITRESS
Pampanga’s Canteen
06.2011 - 11.2014
GROUND CREW
Airgurus Ltd. Co.
01.2010 - 01.2011
Information Management major in Software Development
AMA COMPUTER LEARNING CENTER
On the Job Training
SUNLOVE ABODE FOR INTECTUALLY-INFIRMED LTD.
Nursing Aide
FILIPINO OVERSEAS WORKERS SINGAPORE – SKILLS AND TRAINING PROGRAM (FOWS – STP)
Massage Therapist (Swedish Massage)
LA PLATA SCIENCE AND TECHNOLOGY INSTITUTE
Associate of Information Management - Major in Airline Operations and Procedures
PHILIPPINE STATE COLLEGE OF AERONAUTICS