Soe Sandi Thant
Summary
With over a decade of experience in the hospitality and telecommunications industries, expertise lies in delivering exceptional communication skills. Extensive background enables effective engagement with customers and consistent provision of top-notch service. Confident in ability to easily fit in with the organization, committed to driving the company's growth through exceptional interpersonal skills and dedication to delivering exceptional results.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager
Art Factory
08.2022 - 01.2025
- Company Overview: Art School and Art Supply Store
- Developed marketing strategies, expanded the customer base, enhanced overall sales, and improved brand recognition, resulting in an annual revenue increase of over 18%
- Conducted the weekly and monthly meetings with art educators and staff members.
- Performed market analysis to ascertain customer requirements and modified product offerings accordingly, resulting in enhanced customer satisfaction for the store.
- Improved marketing to attract new students / customers and promote business.
- Partnered with various art retailers to organize annual art competitions, resulting in a monthly increase of 15% in student enrollment.
- Partnered with TikTok influencers to promote the Art School.
Business Development Manager
Myantel Holdings Pte Ltd
04.2014 - 11.2021
- Increased the Annual Revenue by 23% from the Master Aggregator Project
- 4.3 M daily subscribers on DSDP system
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision-makers.
- Added 10% of monthly revenue from Quest to Million Project
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Oversaw the database of 40+ Content Providers from MPT Operator and generated 5.5% of the overall CP revenue
- Increased annual revenue by 7% from new telecom projects
- Developed strong relationships with third-party companies and operators for 13+ VAS services
- Handled over 70+ song contracts & business contracts with Artists, Singers and new vendors
Restaurant Supervisor
Cho JAPANESE DINING & BAR
12.2013 - 01.2014
- Trained 25+ employees with coaching and training
- By working with chefs to create new menus and promotions, sales were increased by 15% of annual revenue
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Hired, trained and mentored staff to meet and exceed high quality standards.
Food and Beverage Server
Buono Pizza Bar & Italian Restaurant
05.2010 - 06.2011
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
Attachment Trainee
Yakiniku Daidomon Japanese BBQ Restaurant
07.2009 - 03.2010
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
Education
Diploma - Tourism & Hospitality Management
Nanyang Institute of Management
01.2010
Skills
- Negotiation
- Project Management
- Sales
- Strong Communication
- Market Research
- Problem Solving
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
Higher National Certificate in English, East Yangon University, 19/Jun/2008
Languages
English
Chinese (Mandarin)
Burmese
Projects
- Project Manager, Master Aggregator Platform (Partnership with MPT Operator and Mahindra Comviva Co., Ltd) 08/2018 - 10/2021
- Got 5.5% of overall 40+ content provider companies' revenue from MPT Operator, resulting in a 20% increased in annual revenue.
- 4.3 M daily subscribers on DSDP system.
- Project Manager, Quest to Million Quiz 09/2017 - 07/2018
- Established new key partnerships with MPT Operator and MoME Co., Ltd, Quest to Million Quiz was the most successful VAS Service that I have ever created and increased 10% of monthly revenue.
Timeline
Manager
Art Factory
08.2022 - 01.2025
Business Development Manager
Myantel Holdings Pte Ltd
04.2014 - 11.2021
Restaurant Supervisor
Cho JAPANESE DINING & BAR
12.2013 - 01.2014
Food and Beverage Server
Buono Pizza Bar & Italian Restaurant
05.2010 - 06.2011
Attachment Trainee
Yakiniku Daidomon Japanese BBQ Restaurant
07.2009 - 03.2010
Diploma - Tourism & Hospitality Management
Nanyang Institute of Management
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