Sobana Bala
Overview
6
6
years of professional experience
Work History
Secretary
ASTAR
10.2023 - 02.2024
- Provided administrative and secretarial support to the Executive Director and members of the IED Department
- Organized diaries and scheduled appointments
- Maintained and organized the Department SharePoint
- Managed online subscriptions to legal knowledge databases
- Attended to IT support needs
- Managed and oversaw day-to-day administrative tasks for efficient office operation
- Requisitioned office equipment
- Provided administrative and logistical support for Board and Board Committee meetings with excellent customer service
- Arranged board meals, prepared meeting rooms
- Coordinated activities to foster department cohesiveness
- Organized volunteering events
- Assisted in the onboarding/off boarding process for new hires and exits.
Administrative Executive
Tanglin Trust School
01.2022 - 10.2023
- Provided administrative support to the central music department
- Served as the first contact point for parents, students, and staff visiting the music department
- Handled a high volume of daily inquiries in the music mailbox, delivering excellent customer service
- Processed and managed Admission applications, withdrawals, trial lessons & waiting lists for music lessons
- Liaised and coordinated with the Head of Music and music tutors for admission allocations
- Created and managed a new booking system for music tutors
- Coordinated annual tutors' meetings, formal/informal concerts, and recitals
- Maintained Tutor's Central Record and processed tutors' monthly teaching/CCA claims
- Managed the maintenance of all musical instruments
- Managed daily attendance for music lessons and CCA
- Coordinated with overseas examiners for internal and external music exams
- Allocated musical instruments to students for special events/programs.
Receptionist
Dover Court International School
06.2018 - 01.2022
- First Contact Point for the school
- Served as the initial contact for all visitors to the school
- Provided support to all visitors, ensuring excellent customer service
- Attendance Management: Handled attendance for the whole school
- Processed attendance reports daily
- Managed students' and Teacher Assistants' attendance
- Oversaw ECA (Extra-Curricular Activities) attendance
- Scheduling and Organization: Scheduled appointments for teachers
- Organized and maintained files and records
- Document Formatting: Formatted documents for internal and external distribution
- Handled rental of office equipment
- Worked closely with various departments
- Arranged bus transportation for students.
Education
Diploma in Private Secretarial LCCI -
BMC INTERNATIONAL COLLEGE
12.2013
Diploma in Business Administration LCCI -
BMC INTERNATIONAL COLLEGE
12.2012
Skills
- Team Lead
- Problem Solver
- Office Management
- Calendar Management
- Event Planning and Coordination
- Communication (Verbal and Written)
- Multitasker
- Fast Learner
- Time Management
- Work Independently
- Organization and Attention to Detail
- Adaptability
- Patience Under Pressure
- Quality Relationship with Management
- Strong Work Ethics and Integrity
- Responsibility
- Microsoft Office
- Google Doc / SharePoint
- SAP
- Gebiz
References
- Ms Ying Tow, CCA/Sports, TTS, yingsi.tow@hotmail.com
- Ms Erum Hussain, Exam officer, DCIS, Erum.Husain@dovercourt.edu.sg
Languages
English
Bilingual or Proficient (C2)
Tamil
Advanced (C1)
Summary
As a highly skilled Administrator with over ten years of experience, including 8 years in the international school setting, I thrive in high-pressure and fast-paced work environments with my organizational and multitasking skills.
Timeline
Secretary
ASTAR
10.2023 - 02.2024
Administrative Executive
Tanglin Trust School
01.2022 - 10.2023
Receptionist
Dover Court International School
06.2018 - 01.2022
Diploma in Private Secretarial LCCI -
BMC INTERNATIONAL COLLEGE
Diploma in Business Administration LCCI -
BMC INTERNATIONAL COLLEGE
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