SOE NEO ZHIHAO
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy. Looking to leverage on strong communications and efficient learning skills developed from years of exposure to from B2B to B2C sales to explore administrative / operational roles.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Residential Sales Consultant
Crown Relocations
05.2022 - Current
- Monthly Base Pay : $4600, Transport-$500 , Mobile-$100
- Consistently meeting and exceeding sales targets set out by management ensuring department’s profitability
- Improve on the sales of products and services and adhere to assigned sales quota and outlined guidelines
- Liaising with pricing, traffic & operations team to ensure smooth flow of each deal
Inside Sales Team Lead
Homage Co Pte Ltd
05.2021 - 05.2022
- Monthly Base Pay : $3680, Comms Avg $2000
- Tele-sales role in Call center environment
- Consistent Top Sales Performer of a team of 12 consultants
- Consistently exceeding KPIs by more than 200%
- Ran the Performance Improvement Program for underperforming consultants
- Creating datasets to track and monitor performance
- Process sales data using CRM software for record keeping and accurate balancing of sales account
Senior Financial Advisor
NTUC INCOME PTE LTD
10.2020 - 04.2021
- Monthly Base Pay : $3100, Comms Avg $3000
- Sales Branch Role attending to walk-in customers
- Achieved Top Branch sales and various internal awards
- Orchestrated client-centered financial packages factoring current market trends
- Consolidated financial data into visual datasets for sales presentations
- Handled and closed a diversified portfolio of customers consisting of ultra high net-worth individuals to everyday consumers
Account Manager - B2B Business Development
Send My Stuffs (Worldwide)
10.2017 - 10.2020
- Monthly Base Pay : $3000, Comms Avg $3000
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Built relationships with customers and community to establish long-term business growth.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Financial Services Manager
AIA FA PTE LTD
06.2017 - 09.2020
- Monthly Base Pay : $2000, Comms Avg $2000
- Cold-calling, roadshows and street prospecting
- Achieved multiple organization, company and industry recognized awards -
- Recruited and mentored a small team of 4 consultants -
- Participated & presented in organization wide weekly training seminars
Education
Bachelor of Commerce - Finance & Management
Murdoch University
05.2019
Diploma - Clean Energy Management
Ngee Ann Polytechnic
04.2015
GCE -
West Spring Secondary School
12.2011
PSLE Certificate -
Yew Tee Primary School
12.2007
Skills
- Microsoft Office & CRM Software
- Written & Verbal Communication
- Negotiation & Co-ordination
- Coaching and Mentoring
- Customer Service & Consultative Selling Techniques
- Business Development and Planning
Additional Information
Availability - 1 Month Notice
Expected Salary - $4000-5000
Certification
- Class 3 Driving License
- Data Analytics Certificate - SmartAcademy Singapore
- AGILE Coaching Certificate - ICAgile
- AGILE Team Facilitation Certificate - ICAgile
- AGILE Agility in Marketing Certificate - ICAgile
Timeline
Residential Sales Consultant
Crown Relocations
05.2022 - Current
Inside Sales Team Lead
Homage Co Pte Ltd
05.2021 - 05.2022
Senior Financial Advisor
NTUC INCOME PTE LTD
10.2020 - 04.2021
Account Manager - B2B Business Development
Send My Stuffs (Worldwide)
10.2017 - 10.2020
Financial Services Manager
AIA FA PTE LTD
06.2017 - 09.2020
Bachelor of Commerce - Finance & Management
Murdoch University
Diploma - Clean Energy Management
Ngee Ann Polytechnic
GCE -
West Spring Secondary School
PSLE Certificate -
Yew Tee Primary School
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