SMRITHI RAMESH

• Created and nurtured constructive relationship with governmental agencies, law enforcement in regions of operations, organizations, and companies to bolster collaboration and business
• Curate, develop and deliver public policy positions, stakeholder mapping, escalation guides both internally and externally.
• Lead all external engagements with Law enforcement agencies and government officials relating to regulatory risk and escalations
• Devised and implemented strategic outreach programs for India, Singapore, South Korea, Australia, and other regions to establish company as cyber security leader
• Work with leadership and cross functional teams including strategic sales to facilitate sales opportunities with government agencies including regulatory compliances required for respective country
• Developed short-term goals and long-term strategic plans to improve risk and get new business through targeted outreach, strategy, and execution
• Monitor, research and communicate effectively current, emerging, and developing issues that impact Policy in APJC region particularly relating to cyber security, intermediary liability, data localization, data privacy, public procurement, and other crucial areas
• Analyse and revise strategy in response to changing geopolitical landscape.
• Establish internal protocols for regulatory escalations and liaise with agencies to ensure safety of employees from detention risk
• Develop strategies in response to policy developments and recommend action by prioritizing risk, alignment with company objectives and leveraging resources while managing escalations, political and social risks
• Facilitated risk mitigation and policy engagements resulting in business opportunities and strategic initiatives by cultivating trusted relationships with government officials and business leaders across Southeast Asia and broader Asia Pacific region.

• Worked with global headquarters and leadership to spearhead strategy, operations, business development and expansion of services in Asia
• Development of policy positions, particularly relating to commercial business dispute resolution regulations in the region, various emerging areas such as technology dispute resolution, IP, block chain technology and AI
• Leveraged professional networks and industry knowledge to strengthen brand and identify of the organization
• Key achievements:
• Strategized and implemented plan to build awareness and capacity of institution amongst governments, law firms, institutions and companies to establish and expand business in Asia with particular focus on India, Singapore, Malaysia and China
• Responsible for working with Ministry of Law for collaboration and long-term strategic implementation of plans
• Participated, hosted and conducted various events, conferences and training programs including virtual format resulting in increased awareness, case load and presence
• Traveled extensively in Asia to represent the organization in many forums to generate business, organized many in-person and virtual events and was speaker in over 20 events
• Monitor, assess and develop relevant material relating to commercial and regulatory developments in the APJC with focus on niche areas including technology, public procurement etc
• Analyzed and reviewed arbitral awards for tech disputes including drafting awards and challenges.

• Lead the organization's business development and outreach strategy, establishing over 22 new partnerships with government and international organizations across Southeast Asia to drive growth and influence in the region. Was able to leverage my understanding of international relations and trends in Southeast Asia's geopolitics to leverage growth of commercial dispute resolution.
• Spearheading strategy and operations of organization including strategy, execution, process management, budgeting, operations and managed a team of 65 employees across 5 departments
• Held various positions from Case Counsel, Head of Legal and Assistant Director (2014-2018).
• Charged with overseeing all dispute resolution services, including supervision of case administration, drafting procedural decisions including arbitrator challenges and base jurisdictional issues, thereby managing policy positioning as well as gaining expertise in regulatory developments in the region.
• Lead business development and outreach strategy including fostering relationships with governments, international organizations and key stakeholders.
• Secretary General of the Asian Domain Name Dispute Resolution Centre in 2018.
• Participated as panelist (over 50) in many leading ADR events across the globe including India, China, Australia, Egypt, Malaysia, Indonesia, Philippines, and Singapore.

Key Achievements and outcomes:

• Lead engagement with multiple stakeholders including analysis, position paper, stakeholder study groups along with Government of Malaysia and part of the core team focused on the revamp of the Malaysian Arbitration Act.
• Acted as the Secretary General for Domain Name Dispute Resolution Partnership including focusing on guidance notes and policy decisions arising for GDPR regulations in Asia.
• Successfully created and executed niche strategies, policy positioning, drafting on projects such as Standard Form of Contracts for adjudication, adjudication training, Belt Road Initiatives etc to help establish brand and reputation.
• Responsible for compliance with host country obligations and international obligations including budgeting and submission of annual reports to AALCO and the Government of Malaysia.
• Lead negotiations for MoUs to be entered into with various international organizations. Lead over 15 negotiations in the year 2017 that resulted in strategic partnerships.
• Set up global help desks for commercial and international law with diverse legal team for better access and improved business.
• Delivered data outcomes to internal and external staff to drive continuous improvement and customer engagement.

• Client Contact Associate for companies handling all regulatory and corporate compliances

• Handled the litigation portfolio of the firm and represented clients in proceedings relating to technology disputes, writ petitions and intellectual property disputes