Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Sakthivel Murugan Paulraj Paulraj

Summary

TECHNICAL SUMMARY


Hands-on experience in software development life cycle planning, analysis, design, implementation, testing & integration, and maintenance.

Hands-on experience in the development and implementation of J2EE Technologies.

Hands-on experience in shell scripting, JSP, Servlets, and OOP concepts.

Strong experience in FICO- Blaze Advisor Rules Authoring.

Strong experience in application configuration/ administration on WebSphere App Server.

Demonstrated ability to work independently with minimal supervision.

Skilled in writing shell scripts and batch jobs for server refresh, monitoring, NDM, and housekeeping activities.

Interested to develop AI/ML/NLP programs with open-source next-gen technologies.

Demonstrated successfully Developed & implemented Credit Cards, Personal Loans, and Credit Bureau Scoring Rules.

Well-organized, proactive, and dedicated to streamlining operations to decrease costs and promote organizational efficiency.

Uses independent decision-making skills and sound judgment to positively impact company success.

Willingness to take on added responsibilities to meet team goals.

Configuration to generate service now tickets automatically to alert the responsible team to stabilize the system before and/or during business hours to prevent outages.

Worked as a production support to solve L1/L2 and L3 crucial tickets on or before stipulated SLA.

Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture.

Professionally utilizing interpersonal skills, excellent time management, and problem-solving skills.

Implemented all possible ways of automation to ensure Highly Available applications.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Assistant Vice President

Citibank N.A
05.2014 - Current

Worked as a Project Manager | Wipro Ltd | Feb 2013 - May 014.

Worked as an IT Consultant | AIT Pte Ltd | May 2009 - Feb 2013.

Worked as a System Analyst | Nucleus Software Pte Ltd | Aug 2008 - May 2009.


CDE - Credit Decision Engine.


CDE is customized product built on FICO Blaze Advisor rules management system, The standard templates created for rule authors to maintain credit risk policies and decision strategies, which are stored in a central rules repository. The decision engine is connected with the credit Initiation system via EMS Queue to receive customer data. CDE rules are executed and sent back in response to CI. Based on CDE's response CI will decide next action steps. We have included various customizations like transaction viewer and batch simulator for viewing/testing purposes. The entire suite of functionality is collectively known as the Credit Decision Engine (CDE).

Responsibilities

  • Involved in requirement gathering by working with the client.
  • Rolled out fixes and deployments for different countries.
  • Developed daily batch shell script jobs.
  • Handled infrastructure, technical and middleware systems to assist senior leadership and over 6 staff members
  • Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies, and decisions.
  • Monitored industry trends, keeping current on the latest changes and competition in the industry
  • Identified and resolved issues between employees, promoting better collaboration and mutual respect
  • Established performance goals for the department and outlined processes for achievement
  • Demonstrated proficient leadership skills to motivate employees and build competent teams
  • Clarified roles, responsibilities, and expectations of staff.
  • Evaluated product development strategies and prepared alternative approaches to goal achievement
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols
  • Prepared and recorded meeting minutes and documented actions taken at global team meetings and special sessions

Associate Consultant

I-flex Solutions Ltd
05.2007 - 08.2008

db-eBills
The db-eBills is Deutsche Bank's Financial Supply Chain Management solution for the
business-to-business market that offers you the opportunity to increase efficiencies and
streamline processes. To ensure that online transactions are secure and reliable, db-eBills incorporates digital certificates and electronic identity verification mechanisms. Only invoices that have been verified are authorized for payment. Moreover, db-eBills is a multi-user system. With its flexible access rights capability, the participation of individual users can be controlled to suit your operational workflow.


  • Client - Deutsche Bank.
  • Environment - Java, Servlets, JSP
  • Role - Module lead.


Responsibilities

  • Design and development of new features and maintenance, analysis of defects, and bug fixing.
  • Involved in requirement gathering by working with onsite co-coordinator from
    offshore.
  • Individually handling SF and attachment module
  • Writing Unit Test cases for the enhanced features and defects.


CMS Communication
The CMS communication provides useful SMS messages to clients to alert them about the market or their transactions. The system maintains several available SMS services,
client-specific details, and client subscription details. The system is capturing subscription information and generates an SMS message by either capturing the user’s subscription or generate from the system automatically.


  • Client - Citi Bank N.A.
  • Environment - Java, Servlets, JSP, Ajax, and DWR.
  • Role - Module Lead.


Responsibilities

  • Design and development of SMS services feature and writing SQL procedures and queries.
  • Developed the screen by using Ajax with DWR concepts.
  • Preparing the metrics, resource/task allocation, and weekly status updates
  • Writing unit test cases to test client’s search and subscription modules

Sr Software Engineer

Satyam Computer Services Ltd
04.2006 - 05.2007

WAS Migration
The RDR process for reviewing and correcting RDR records entails a manually intensive and error susceptible process involving RDR reversal and re-entry of all RDR data. The current process also, in actuality, requires the auditor to correct live data which is not following general auditing policy. This project is to design and build a new web system to automate the RDR Auditing, Tracking, and RDR Update/Reversal processes.


  • Client - Ford Motor Company Ltd (MAZDA)
  • Environment - Java, Servlets, JSP.
  • Role - Team Leader


Responsibilities

  • Involved in environmental setup in RAD for WAS Migration
  • Resource/Task allocation and weekly status update.
  • Created Unit test cases for all WAS Migration projects.


Model Year Payoff
ICM incentive staff will create a model year payoff program in ICM tables. This application will read the ICM tables looking for Model Year Pay Off programs. The application will subsequently scan the dealer’s inventory for available model-year payoff programs and generate incentive transactions. These transactions are then fed to ICM tables to initiate payment. The application will also update the status of the program (Model Year Pay Off) for which the model year is paid off.


  • Client - Ford Motor Company Ltd (MAZDA)
  • Environment - Java, Servlets, JSP.
  • Role - Team Member.


Responsibilities

  • Involved in developing ICM Model Year Pay off Batch Process.
  • Developed queries to fetch the required data and update the model year payoff into mainframe and DB2 tables.
  • Created Unit Test scripts for the application.

IT Consultant

Allegro Capital Advisors Pvt Ltd
06.2004 - 04.2006

FinAlle

FinAlle is an asset management package that allows Relationship Managers to maintain their client information and track their investments. Incorporated for telemarketing and back office operations. The product also has an extensive report module for helping the top management in the decision-making process. The package allows the client to access their portfolio online through Allegro’s website.


Responsibilities.

  • Designed and developed the RM Login, Product Login, and Research Login of the FinAlle application.
  • Involved in developing a stored procedure to get the consolidated report across all locations.
  • Developed the VB tool to upload the NAV into the table from the Excel sheet.
  • Developed the MIS Reports and sent scheduled and ad-hoc emails to selected
    clients by using Java Mail API.


Spellbind TM

Spellbind is a project suite for the 360-degree CRM package. It comprises of offline telephone desk, remote agent supervisor, voice logger, and email desk. E-Mail Media Remote Agent and Remote Supervisor are web-based applications, which are used by CSRs. All components are fully designed and developed based on Call center usage to support multiple companies. Spellbind Remote Agent has all the normal E-Mail functionalities and also he escalates the emails to Supervisor or Expert to receive an appropriate answer for the customer Query.


Responsibilities

  • Involved in developing CSR Mail-Desk, and Remote Agent module.
  • Developed client-specific email application screens similar to other email portals.
  • Created Unit test cases for Remote Agent screens

Education

Bachelor of Computer Science and Engineering - Bachelor of Computer Science And Engineering

Thiagarajar College of Engineering, Affiliated To Madurai Kamarajar University
Tamil Nadu, India
04.2002

Skills

  • Java/J2ee, Python 3 x
  • OS - Linux/Windows
  • JSP, Servlets MDB
  • Rule Authoring - FICO Blaze Advisor 77
  • WebSphere Application server 8 x
  • TIBCO EMS/IBM MQ
  • Eclipse, RTC
  • Manage Frontend & Rules Authoring Team
  • Leadership and People Development
  • Project Oversight
  • Budget Oversight
  • Data Analysis
  • Data Cleaning
  • Data Visualization
  • Report Preparation
  • Decision Making & Judgment
  • Business Growth Initiatives
  • Credit Card Sales Strategies
  • Time management abilities
  • Performance Analysis & Improvement
  • Process Optimization
  • Employee Motivation
  • Issue Resolution Skills
  • Technical Support
  • Records Management

Accomplishments

Received a "Superior Accomplishment Award" from Managing Director - Citibank N.A for CDE - Mexico Cards successful implementation with Zero defects.

Languages

Tamil
Bilingual or Proficient (C2)
English
Advanced (C1)

Certification

  • Certified Data Analytics, Grow with Google - Coursera - 2023.
  • Certified BI Foundations with SQL,ETL and Data Warehousing -Coursera - 2023.

Timeline

Assistant Vice President

Citibank N.A
05.2014 - Current

Associate Consultant

I-flex Solutions Ltd
05.2007 - 08.2008

Sr Software Engineer

Satyam Computer Services Ltd
04.2006 - 05.2007

IT Consultant

Allegro Capital Advisors Pvt Ltd
06.2004 - 04.2006

Bachelor of Computer Science and Engineering - Bachelor of Computer Science And Engineering

Thiagarajar College of Engineering, Affiliated To Madurai Kamarajar University
Sakthivel Murugan Paulraj Paulraj