Boey Lim
Craft Creative
Singapore
4
years of professional experience
Enthusiastic Food Service Professional experienced in diverse work environments, from food and beverage operations to office settings. Achieved success in managing large-scale events and developing customer relationships that enhance loyalty and repeat business. Focused on leveraging organizational and coordination skills to drive results and adapt to new industries.
Work History
Administrative Assistant
3 Months- Managed daily office operations, ensuring smooth workflow and efficient communication across departments.
- Coordinated scheduling for team meetings, optimizing calendar management to enhance productivity.
- Coordinated executive schedules, prioritizing appointments and optimizing time management.
- Managed correspondence, ensuring timely communication and follow-up on critical matters.
- Oversaw inventory management, maintaining optimal stock levels of office supplies to support organizational needs.
- Assisted in project coordination by tracking deadlines and deliverables, contributing to successful project completions.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed accounts payable and receivable, ensuring timely and accurate processing of invoices.
- Reconciled bank statements with general ledger entries to maintain financial integrity.
Service Crew Member
1 Year 1 Month- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and retention.
- Operated point-of-sale system, processing transactions with accuracy and speed to enhance customer experience.
- Maintained cleanliness and organization of dining area, ensuring a welcoming atmosphere that contributed to guest satisfaction.
- Assisted in food preparation, adhering to safety and hygiene standards consistently.
- Good retention of game knowledge and game facilitator assisting
Receptionist
3 Years 6 Months- Reviewed and updated daily cell logs to ensure accuracy
- Assisted patients by providing information and guidance to enhance their experience.
- Answered phone calls and scheduled patient appointments.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Maintained organized reception area with updated materials to ensure a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted in maintaining office security by monitoring visitor access by monitoring visitor access and issuing badges as needed.
- Utilized communication skills and problem-solving abilities to improve customer retention rates.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
Concierge Team Member
3 Years 2 Months- Delivered exceptional customer service to enhance guest satisfaction.
- Coordinated concierge services to meet diverse client needs, ensuring personalized guest experiences.
- Managed reservations and bookings for guests and clients, streamlining processes to enhance service delivery.
- Responded promptly to inquiries, delivering accurate information and tailored solutions for guests.
Content Creator
1 Month- Developed engaging content strategies tailored to diverse client needs and target audiences.
- Collaborated with clients to refine messaging and enhance brand voice across multiple channels.
- Produced high-quality articles, blog posts, and social media content to drive audience engagement.
- Conducted thorough research to ensure factual accuracy and relevance in all published materials.
Food Server
3 Months- Listened to customer requests and noted allergies to ensure safe dining experience
- Assisted with food preparation to maintain high standards for service readiness
- Ensured sanitation and safety standards during food service
Ushers
- Improved customer satisfaction through personalized service and proactive resolution of individual needs.
- Ensured safety and cleanliness for patrons by conducting regular facility checks and promptly addressing issues.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Directed crowd movement during events to ensure orderly seating effectively, ensuring timely seating and minimizing disruptions.
Customer Services
3 Months- Improved customer satisfaction by resolving issues swiftly and professionally.
- Streamlined communication processes to reduce response time for customer inquiries.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Collaborated with team members to create effective strategies for improving overall customer experience.
- Built rapport with customers, fostering long-term relationships and encouraging repeat business.
- Implemented feedback from supervisors to improve performance in key areas such as empathy and active listening.
Education
High School Diploma - Business Management And Marketing
High School Diploma
No Degree - Business Services
Skills
Working under pressure
Team collaboration
Service delivery
Inventory Management
POS System Operations
Customer Service
Communication Skills
Team Player
Service
Guest relations
Order Verification
Multitasking Abilities
Friendly demeanor
Food safety
Food sanitation
Customer support
Content strategy
Technical proficiency
Video production
Digital imaging
Content development
Online marketing
Content management
Report generation
Timeline
Administrative Assistant
Craft Creative
05.2026 - CurrentRead More
Content Creator
Freelance
01.2026 - 02.2026Read More
Food Server
Hotels
10.2025 - 01.2026Read More
Service Crew Member
Mind Cafe, Prinsep
03.2025 - 04.2026Read More
Ushers
Singapore Flyer, Singapore Flyer
12.2023 - 12.2023Read More
Customer Services
Public Service Division, Bedok Heart Beat
06.2023 - 09.2023Read More
Concierge Team Member
P Serv, Parkway Parade
01.2023 - 03.2026Read More
Receptionist
DeDental Practice, Changi City Point
10.2022 - 04.2026Read More
ITE COLLEGE EAST
No Degree from Business Services
Read More
Kaplan
High School Diploma from Business Management And Marketing
Read More
Bedok South Secondary School
High School Diploma
Read More