Skariya Benny
Systems Engineer
Singapore
Summary
Aspiring Systems Engineer with strong skills in Python, Java, and JavaScript, along with experience working in Windows and Linux environments. Knowledgeable in cloud computing, networking, and software development, with practical understanding of Git/GitHub, MySQL, and Cisco technologies. Eager to apply project management principles and technical expertise to build efficient, secure, and scalable system solutions. A fast learner and problem solver, I am passionate about optimizing systems and contributing to innovative projects.
Overview
3
3
years of post-secondary education
Work History
IT Support
ComfortDelgro
03.2024 - 07.2024
- Reduced IT support tickets by providing effective end-user training on new systems and technology tools.
- Provided IT support for lab personnel to ensure seamless integration of software tools into daily workflows.
- Implemented new ticketing system for IT support requests, optimizing response times and improving user satisfaction.
- Ensured timely resolution of technical issues encountered during implementation phases through close coordination with IT support teams and stakeholders involved in the process.
- Streamlined IT support processes for faster response times and increased customer satisfaction.
Education
Diploma - Information Technology
Republic Polytechnic
01.2022 - 05.2025
Skills
Programming Languages: Python, Java, CSS, JavaScript
Operating systems: Windows, LINUX
Web Technologies: HTML, MySQL
Database Management (MySQL, PostgreSQL)
Tools and Technologies: Git/GitHub, Fusion 360, Cisco
Networking (TCP/IP, DNS, VPN)
Virtualization (VMWare)
Cloud Computing (AWS)
Software Development
Cybersecurity principles
Project Management
Problem-solving
Teamwork
Communication
Collaboration
Management
Organizational Skills
Leadership
Customer Service
Time Management
Technical analysis
Helpdesk operations
Troubleshooting
Hardware and software installation
Project management
Achievements And Rewards
Certificate of participation in Innovation in Science Pursuit for Inspired Research, 2018
Credentials Certifications
- Digital modeling and Fabrication
- Fundamentals of Predictive Project Management
- AWS Certified Cloud Practitioner (CLF-C01) Cert Prep: 1 Cloud Concepts
- AWS Certified Cloud Practitioner (CLF-C01) Cert Prep: 2 Security
- AWS Certified Cloud Practitioner (CLF-C01) Cert Prep: 3 Core Services
- AWS Certified Cloud Practitioner (CLF-C01) Cert Prep: 4 Billing and Pricing
- Internet Security and you
- 2024 KnowBe4 Security Awareness Training
- Mastering Pointers in C: A Course on Efficient Programming
- Implementing Agile Marketing and Marketing Sprints
- UIUX with Figma and Adobe XD
- Practical HTML for No-coders
- HTTP Essential Training
- Learning Excel Desktop (office 365/Microsoft 365)
Timeline
IT Support
ComfortDelgro
03.2024 - 07.2024
Diploma - Information Technology
Republic Polytechnic
01.2022 - 05.2025
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