Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Managed daily operations while overseeing multiple locations to foster increased productivity.
Established departmental performance goals and provided feedback for underperforming areas.
Monitored and coordinated workflows to optimize resources.
Formed strategic partnerships and connected with potential clients to drive business development.
Import and Export
Local market supplies
Broker
Self Employed
10.2021 - 10.2023
Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
Security Manager
White Knight Security Services
01.2017 - 10.2021
Kept team compliant with security protocols and appearance standards.
Investigated incidents and wrote reports.
Oversaw team of security officers and managed scheduling and performance evaluations.
Coordinated protective service operations with other emergency response agencies.
Conducted drills to keep security staff on alert and proficient with established plans.
Developed improved training methods with focus on public safety and officer awareness.