Summary
Overview
Work History
Education
Skills
Personal Information
Date Of Availability
Timeline
Generic

Siti Syafiah Bte Sapuan

Summary

With 10+ years of experience responsible for daily operations of an office environment. Known for improving operational efficiency through effective staff and management, recordkeeping and excellent customer service.

Overview

15
15
years of professional experience

Work History

Part Time Customer Service

Punggol Safra (EnergyOne Gym)
Punggol
03.2023 - 10.2023
  • Handling counter
  • Housekeeping

Relationship Executive

Sengkang Town Council
06.2022 - 03.2023

• Handling email

• Assign email to respective department

Senior Customer Service Officer ( Call Centre)

EM Services Pte Ltd (Aljunied- hougang/ Sengkang/ Holland-Bukit Panjang Town Council)
03.2019 - 02.2022

• Provide answering service for Town Council & HDB matter.

• Assist duty to specific contractor

Student Care Officer (Part Time)

Yumin Primary School
12.2016 - 06.2018

• Prepare enrichment lesson, in charge of the art lesson

• Assist and coach the students on their assignments/homework

Senior Customer Service Officer (Call Centre)

EM Services Pte Ltd
10.2012 - 12.2015

• Shift work

• Provide answering service on behalf of Town Council & HDB matter.

• Assist duty to specific contractor

Retail

Watson
01.2009 - 12.2011

• Provide customer service

• retail duty

- Customer service

- Cashier

- Manage stock

Education

Primary School Leaving Examination (PSLE) - PSLE

Boon Lay Garden Primary School
Singapore
12.2000

GCE 'N' Level - 'N ' Level

Westwood Secondary School
Singapore, Null, Singapore
12.2004

ITE Simei - Nitec in Multimedia - Nitec in Multimedia

ITE College East (Simei)
Singapore
12.2007

Skills

  • MS OFFICE - Word
  • Excel
  • Power Point
  • Excellent customer service skills
  • Fast learner, confident initiative
  • Able to adapt to different working environment
  • Strong leadership skills & team player

Personal Information

  • Address: Punggol Way
  • Date of Birth: 28/10/1988
  • Gender: Female
  • Nationality: Singaporean

Date Of Availability

Expected salary: $3200

Anytime

Timeline

Part Time Customer Service

Punggol Safra (EnergyOne Gym)
03.2023 - 10.2023

Relationship Executive

Sengkang Town Council
06.2022 - 03.2023

Senior Customer Service Officer ( Call Centre)

EM Services Pte Ltd (Aljunied- hougang/ Sengkang/ Holland-Bukit Panjang Town Council)
03.2019 - 02.2022

Student Care Officer (Part Time)

Yumin Primary School
12.2016 - 06.2018

Senior Customer Service Officer (Call Centre)

EM Services Pte Ltd
10.2012 - 12.2015

Retail

Watson
01.2009 - 12.2011

Primary School Leaving Examination (PSLE) - PSLE

Boon Lay Garden Primary School

GCE 'N' Level - 'N ' Level

Westwood Secondary School

ITE Simei - Nitec in Multimedia - Nitec in Multimedia

ITE College East (Simei)
Siti Syafiah Bte Sapuan