Siti Raudiah Zali

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about hotel, available rooms and rates
• Respond to client's complaints in a timely and professional manner
• Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guest's needs
• Maintain updated records of bookings and payments
• Maintained a well clean reception area on daily basics
• Last Drawn Salary: $2400
• Reason For Leaving: Looking for better prospects to upgrade myself in hotel industry

• Greet customers in a timely professional and engaging manner
• Participated in extensive beauty training
• Assisted clients and customers in choosing makeup and skin care products
• Built client relationship by providing excellent customer service
• Advised clients on proper skin care and skin care product that suits them
• Ensured customer satisfaction to generate sales
• Provide honest and confident feedback to customers regarding products
• Understanding the merchandise - the features, advantages and benefits
• Last Drawn Salary : $1900
• Reason For Leaving : Looking for a job as a makeup artist in makeup industry

Greeted customers entering the salon to ascertain each customer needs

• Earned management trust by serving as key holder, responsibly opening and closing store
• Politely assisted customers in person and via telephone
• Organized forms, updating customers information, made photocopies, filed records and prepared next day reservation
• Escorted customer inside to their seats or treatment room
• Cleaned and maintained the entire salon
• Stocked and replenished merchandise according to store merchandising layouts including stock inventory
• Alerted customers to upcoming promotions
• Completed all point of sale opening and closing procedures, including counting the contents of the cash register
• Last Drawn Salary: $1400
• Reason For Leaving: Looking for a full-time job

• Make reservation through phone calls and walk in guests promptly in an appropriate manner
• Greeted and welcomed all guests with a smile
• Assisted guests with food/drink selection, inquiries and order customization requests
• Escorted guests to their assigned rooms
• Routinely answered guest's questions regarding room themes room and pricing
• Maintained a clean reception area, including lounge and associated areas
• Responded to customer questions and requests in a prompt and efficient manner
• Completed all point of sale opening and closing procedures, including counting the contents of the cash register
• Organized forms, made photocopies, filed records and prepared correspondence and reports
• Produced monthly reports using advanced Excel spread sheet functions
• Handling with cash and cards payments
• Last Drawn Salary: $1500

• Demonstrated use and care of beauty products
• Promoted beauty exclusive products to increase retail sales
• Recommended merchandise to customers based on their needs and preferences
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges
• Contacted other store locations to determine merchandise availability
• Completed all cleaning, stocking and organizing tasks in assigned sales area
• Last Drawn Salary : $1800
• Reason For Leaving : Looking for a new job environment to upgrade my experience, skills and knowledge

• Greet customers when customers enter the shop
• Involved in stock control and management
• Assisting shoppers to find goods and products that they are looking for
• Stock shelves with merchandise
• Balancing cash register with receipts
• Dealing with customers refund
• Maintaining the shop clean, neat and tidy
• Increased sales by building strong customer relationships and providing excellent service.
• Last Drawn Salary : $1500
• Reason For Leaving : Looking for a better job with a higher income