Siti Raffiah Ramdan
Summary
Dynamic Senior Health Care Attendant with proven expertise in patient care and healthcare documentation, honed at Singapore General Hospital. Demonstrated ability to enhance patient satisfaction and outcomes through effective teamwork, problem-solving, and empathetic care. Skilled in creating safe environments and improving communication between healthcare providers and patients.
Overview
16
16
years of professional experience
Work History
Senior Health Care Assistant
Singapore General Hospital
03.2012 - Current
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Maintained a clean and safe environment for patients, reducing the risk of infections and promoting overall wellbeing.
- Collaborated with interdisciplinary teams to develop personalized care plans that improved patient outcomes.
- Assisted in implementing new policies or procedures within the facility while maintaining compliance with existing regulations for quality assurance purposes.
- Monitored and reported potential safety hazards, contributing to a safer environment for patients, staff, and visitors.
- Enhanced communication between patients and healthcare providers by acting as a reliable liaison, ensuring accurate information sharing.
Retail Sales Associate
First Lady
08.2008 - 03.2012
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Higher Nitec In Mechanical Engineering Services -
ITE College East
Simei07.2007
GCE N Level -
Bendemeer Secondary School
Bendemeer12.2005
PSLE -
Boon Keng Primary School
Upper Boon Keng Road11.2001
Skills
- Healthcare documentation
- Willingness to learn
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Patient care
- Vital signs
- Empathy and compassionate care
Timeline
Senior Health Care Assistant
Singapore General Hospital
03.2012 - Current
Retail Sales Associate
First Lady
08.2008 - 03.2012
Higher Nitec In Mechanical Engineering Services -
ITE College East
GCE N Level -
Bendemeer Secondary School
PSLE -
Boon Keng Primary School
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