Hi, I’m
Siti Nurul Hudah Bte Abdul Aziz
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Retail Sales Associate position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
years of professional experience
Work History
Guardian Health And Beauty
Retail Sales Executive
12.2019 - Current
Job overview
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Conducted weekly merchandise audits to maintain accurate inventory records and minimize shrinkage losses.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Boosted sales by implementing effective product displays and engaging customers in conversation.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Shilla Duty Free
Beauty Advisor
03.2016 - 12.2018
Job overview
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Maintained counter and display areas for cleanliness and organization.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Listened to customer needs and desires to identify and recommend optimal products.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
- Collaborated with marketing department on social media campaigns, providing engaging content featuring beauty tips and product highlights.
Education
Greenview Secondary SchoolSingapore
'N' Level
12.2004
Skills
- Product Knowledge Expertise
- Customer Feedback Analysis
- Team Cooperation
- Goal-Driven
- Safety and Cleanliness Standards
- Friendly and Helpful
- Cash Register Operation
- Team Leadership
- Excellent Written and Verbal Communication
- Strong Communication and Interpersonal Skills
- Customer Assistance
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Retail Sales Executive
Guardian Health And Beauty
12.2019 - Current
Beauty Advisor
Shilla Duty Free
03.2016 - 12.2018
Greenview Secondary School
'N' Level
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