- love doing barista ( didnt know how to do late art yet )
- hygiene certification ( level 1 )
- provide specialty coffee service
- fully vaccinated ( 3rd doses )
Hi, I’m
SITI NUR ERYQA
Summary
Overview
2
years of professional experience
Work History
Manager
Banquet Server ( Part Time )
06.2023 - Current
Job overview
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained flexible work schedule to meet event needs.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Responded to guest inquiries and requests promptly and courteously.
- Answered guest questions about event plans and food service choices.
- Handled food and beverage orders for up to Number guests, delivering prompt and friendly service.
HR ALLEY
Tea Barista ( the Alley ) Part Time
09.2023 - 11.2024
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Used POS system to accurately enter orders and process payments.
- Followed exact recipes for mixing and preparing beverage and food items.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Agency
Warehouse Assistant ( Jnt ) Part Time
07.2023 - 03.2024
Job overview
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Agency’s
Warehouse Assistant ( Shopee ) Part Time
05.2023 - 07.2023
Job overview
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Cecilia ( Am )
Cafe Server ( Part Time )
12.2022 - 04.2023
Job overview
- Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Served customers by preparing food trays for consumption and packaging up takeout orders.
- Maintained a clean and inviting cafe environment, ensuring an enjoyable experience for customers.
- orchard cafe is serving buffet line . employees doesn’t have to take orders .
Education
Northlight School Boonkeng
WPLN from Hospitality
11.2022
University Overview
Qihua Primary School Woodlands
PSLE from Foundation & Standards
01.2019
University Overview
Skills
- Strong teamwork
- Time Management
- Customer Service
- Table setting knowledge
- Food Service
- Event Setup and Breakdown
- Flexible Schedule
- Safe Food Handling
- Station Setup and Restocking
- Running Orders
- Wine service
sports
sports
- rock climbing ( level 1 cert )
- soccer
Timeline
Tea Barista ( the Alley ) Part Time
HR ALLEY
09.2023 - 11.2024
Warehouse Assistant ( Jnt ) Part Time
Agency
07.2023 - 03.2024
Banquet Server ( Part Time )
Manager
06.2023 - Current
Warehouse Assistant ( Shopee ) Part Time
Agency’s
05.2023 - 07.2023
Cafe Server ( Part Time )
Cecilia ( Am )
12.2022 - 04.2023
Northlight School
WPLN from Hospitality
Qihua Primary School
PSLE from Foundation & Standards
Similar Profiles
Cheyenne AnthonyCheyenne Anthony
Kfc at ManagerKfc at Manager
Erin HightowerErin Hightower
Tot Town at ManagerTot Town at Manager
Nitish RNitish R
I Was Working as a Manager in Powder Coating at ManagerI Was Working as a Manager in Powder Coating at Manager
Rosanna FanaRosanna Fana
Delicatessen Manager at MANAGERDelicatessen Manager at MANAGER
Danny IrfanDanny Irfan
Banquet Server (Part Time) at Hilton HotelBanquet Server (Part Time) at Hilton Hotel