Summary
Overview
Work History
Education
Skills
sports
Timeline
Hi, I’m

SITI NUR ERYQA

Summary

  • love doing barista ( didnt know how to do late art yet )
  • hygiene certification ( level 1 )
  • provide specialty coffee service
  • fully vaccinated ( 3rd doses )

Overview

2
years of professional experience

Work History

Manager

Banquet Server ( Part Time )
06.2023 - Current

Job overview

  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained flexible work schedule to meet event needs.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
  • Responded to guest inquiries and requests promptly and courteously.
  • Answered guest questions about event plans and food service choices.
  • Handled food and beverage orders for up to Number guests, delivering prompt and friendly service.

HR ALLEY

Tea Barista ( the Alley ) Part Time
09.2023 - 11.2024

Job overview

  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Used POS system to accurately enter orders and process payments.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.

Agency

Warehouse Assistant ( Jnt ) Part Time
07.2023 - 03.2024

Job overview

  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.

Agency’s

Warehouse Assistant ( Shopee ) Part Time
05.2023 - 07.2023

Job overview

  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.

Cecilia ( Am )

Cafe Server ( Part Time )
12.2022 - 04.2023

Job overview

  • Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Served customers by preparing food trays for consumption and packaging up takeout orders.
  • Maintained a clean and inviting cafe environment, ensuring an enjoyable experience for customers.
  • orchard cafe is serving buffet line . employees doesn’t have to take orders .

Education

Northlight School
Boonkeng

WPLN from Hospitality
11.2022

University Overview

Qihua Primary School
Woodlands

PSLE from Foundation & Standards
01.2019

University Overview

Skills

  • Strong teamwork
  • Time Management
  • Customer Service
  • Table setting knowledge
  • Food Service
  • Event Setup and Breakdown
  • Flexible Schedule
  • Safe Food Handling
  • Station Setup and Restocking
  • Running Orders
  • Wine service

sports

sports
  • rock climbing ( level 1 cert )
  • soccer

Timeline

Tea Barista ( the Alley ) Part Time
HR ALLEY
09.2023 - 11.2024
Warehouse Assistant ( Jnt ) Part Time
Agency
07.2023 - 03.2024
Banquet Server ( Part Time )
Manager
06.2023 - Current
Warehouse Assistant ( Shopee ) Part Time
Agency’s
05.2023 - 07.2023
Cafe Server ( Part Time )
Cecilia ( Am )
12.2022 - 04.2023
Northlight School
WPLN from Hospitality
Qihua Primary School
PSLE from Foundation & Standards

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SITI NUR ERYQA