- love doing barista ( didnt know how to do late art yet )
- hygiene certification ( level 1 )
- provide specialty coffee service
- fully vaccinated ( 3rd doses )
Hi, I’m
SITI NUR ERYQA
Summary
Overview
2
years of professional experience
Work History
Manager
Banquet Server ( Part Time )
06.2023 - Current
Job overview
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained flexible work schedule to meet event needs.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Responded to guest inquiries and requests promptly and courteously.
- Answered guest questions about event plans and food service choices.
- Handled food and beverage orders for up to Number guests, delivering prompt and friendly service.
HR ALLEY
Tea Barista ( the Alley ) Part Time
09.2023 - 11.2024
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Used POS system to accurately enter orders and process payments.
- Followed exact recipes for mixing and preparing beverage and food items.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Agency
Warehouse Assistant ( Jnt ) Part Time
07.2023 - 03.2024
Job overview
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Agency’s
Warehouse Assistant ( Shopee ) Part Time
05.2023 - 07.2023
Job overview
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Cecilia ( Am )
Cafe Server ( Part Time )
12.2022 - 04.2023
Job overview
- Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Served customers by preparing food trays for consumption and packaging up takeout orders.
- Maintained a clean and inviting cafe environment, ensuring an enjoyable experience for customers.
- orchard cafe is serving buffet line . employees doesn’t have to take orders .
Education
Northlight School Boonkeng
WPLN from Hospitality
11.2022
University Overview
Qihua Primary School Woodlands
PSLE from Foundation & Standards
01.2019
University Overview
Skills
- Strong teamwork
- Time Management
- Customer Service
- Table setting knowledge
- Food Service
- Event Setup and Breakdown
- Flexible Schedule
- Safe Food Handling
- Station Setup and Restocking
- Running Orders
- Wine service
sports
sports
- rock climbing ( level 1 cert )
- soccer
Timeline
Tea Barista ( the Alley ) Part Time
HR ALLEY
09.2023 - 11.2024
Warehouse Assistant ( Jnt ) Part Time
Agency
07.2023 - 03.2024
Banquet Server ( Part Time )
Manager
06.2023 - Current
Warehouse Assistant ( Shopee ) Part Time
Agency’s
05.2023 - 07.2023
Cafe Server ( Part Time )
Cecilia ( Am )
12.2022 - 04.2023
Northlight School
WPLN from Hospitality
Qihua Primary School
PSLE from Foundation & Standards