Siti Nooryani Binte Mohamed Yunos
Summary
Proven expertise in customer service and problem-solving, honed across roles at Guthrie Engineering and Wilson Parking.Excelled in call handling and multi-tasking, significantly enhancing client satisfaction. Skilled in time management and case reporting, adapt at driving efficiency and resolving complex issues swiftly. Well-organized and willing to learn.
Overview
13
13
years of professional experience
Work History
Call Centre Executive
Guthrie Engineering Pte Ltd (S)
02.2019 - Current
- Attending to inbound calls/enquiries calls
- Assisting in emails/complain emails
- Provide solution to all the carpark defects
- Deploy Maintainance Personnel/Technician to site
- Assisting HDB/SPF,other government bodies in simple investigations
- other adhoc duties as assigned by Supervisor/Operation Manager
Call Centre Officer
Wilson Parking Pte Ltd (S)
01.2016 - 01.2019
- Attending to inbound calls/enquiries calls
- Assisting in emails/complain emails
- Provide solution to all the carpark defects
- Deploy Maintainance Personnel/Technician to site
- Assisting HDB/SPF,other government bodies in simple investigations
- other adhoc duties as assigned by Supervisor/Operation Manager
Production Operator
IBM
01.2015 - 06.2015
- Assembly & sorting
- Product testing
Chief Cashier/Confidential Assistant
Shop N Save Pte Ltd
08.2011 - 02.2013
- Assisting in emails
- Attending to complains
- Cashiering
_ Sales breakdown & banking
- Filing
- Payroll
- Rostering
- Ordering & invoices
- Data entry & Daily sales report
Education
No Degree - Secondary Education
Bowen Secondary School
Ang Mo Kio New Town, Null, Singapore01-1998
No Degree - PSLE
Chong Shan Primary School
Ang Mo Kio New Town, Null, Singapore12-1995
Skills
- Call Handling/Call Center Environment
- Multi-Task
- Customer Service
- Time Management
Timeline
Call Centre Executive
Guthrie Engineering Pte Ltd (S)
02.2019 - Current
Call Centre Officer
Wilson Parking Pte Ltd (S)
01.2016 - 01.2019
Production Operator
IBM
01.2015 - 06.2015
Chief Cashier/Confidential Assistant
Shop N Save Pte Ltd
08.2011 - 02.2013
No Degree - Secondary Education
Bowen Secondary School
No Degree - PSLE
Chong Shan Primary School
Similar Profiles
Kaylee TeoKaylee Teo
Senior HR Executive at Guthrie FMC Pte LtdSenior HR Executive at Guthrie FMC Pte Ltd
Norimran Abdul RahimNorimran Abdul Rahim
Construction Project Superintendent at Kaefer Prostar Marine Pte LtdConstruction Project Superintendent at Kaefer Prostar Marine Pte Ltd
LINDA MUNGUIALINDA MUNGUIA
Medical Assistant at SMedical Assistant at S