Siti Nazurah Umairah
Summary
Driven by a passion for fostering educational growth, I leveraged patience, empathy, and art & craft activities at Greentree Montessori to enhance student engagement and classroom management. My commitment to sanitation and a positive learning environment consistently elevated student satisfaction and safety, marking a significant contribution to team success and customer service excellence. Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
6
6
years of professional experience
Work History
Teacher Assistant
Greentree Montessori
07.2023 - 09.2023
- Responded to student needs and questions promptly.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
Programme Staff
Edusmart
09.2021 - 02.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Programme Staff
MERCU Learning Point
07.2020 - 07.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Food Server
Boost Juice Bars
03.2019 - 01.2020
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Usher
F1
08.2019 - 09.2019
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Sales Assistant
Cotton On
10.2018 - 02.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
Assistant Infant Teacher
Sunshine Kids
10.2023 - Current
- Participated in ongoing professional development opportunities to stay current on best practices within early childhood education.
- Collaborated with lead teachers to develop strategies for addressing individual infant needs and fostering developmental growth.
- Helped to create a team-oriented workplace by collaborating with fellow staff members in planning and executing daily responsibilities.
- Demonstrated flexibility and adaptability when responding to changing classroom needs or unexpected situations, ensuring the well-being of all infants under care.
Education
ACEY
NIEC
06.2024
Singapore Workforce Skills Qualification Support
NIEC
01.2021
SKILLSFUTURE
Institute of Technical Education
03.2020
NITEC in Business Services
Institute of Technical Education
01.2020
NLVL -
Peirce Secondary School
Singapore01.2014
Skills
- Patience and Empathy
- Art and Craft Activities
- Safety awareness
- Growth Mindset Encouragement
- Social Skills Promotion
- Positive Reinforcement
- Sanitation and Cleanliness
Timeline
Assistant Infant Teacher
Sunshine Kids
10.2023 - Current
Teacher Assistant
Greentree Montessori
07.2023 - 09.2023
Programme Staff
Edusmart
09.2021 - 02.2022
Programme Staff
MERCU Learning Point
07.2020 - 07.2021
Usher
F1
08.2019 - 09.2019
Food Server
Boost Juice Bars
03.2019 - 01.2020
Sales Assistant
Cotton On
10.2018 - 02.2019
ACEY
NIEC
Singapore Workforce Skills Qualification Support
NIEC
SKILLSFUTURE
Institute of Technical Education
NITEC in Business Services
Institute of Technical Education
NLVL -
Peirce Secondary School
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