SITI NURHIDAH BTE ABDUL GHani
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.
Overview
23
23
years of professional experience
Work History
Docketing Administration
Spruson and Ferguson
04.2018 - Current
- Preparing and editing official documents for submission to patent offices
- Docketing of official documents received from patent offices
- Maintain patent docket including of inbound, outbound and internal communications
- Monitoring and tracking of crucial deadlines and updating internal tracking system
- Monitoring incoming and outgoing emails
- Preparing and filling patent applications
- Receiving clients’ instructions to submit patents application
- Inserting client’s patent details in the system
- Management and archiving of files
- Updating client's correspondence, reference number and KOT in system
Patient Service Associate
Changi General Hospital
03.2016 - 02.2018
- Perform administrative duties and provide customer service to patients
- Admission and discharge
- Billing, payment/deposit collection
- Financial counselling
- Appointment scheduling
- Assigning beds for upgrade/downgrade
- Reason for leaving: Looking for better opportunities
Audit Admin Assistant
Helmi Talib & Co
05.2015 - 12.2015
- Perform a variety of support and general administrative assignments
- Filing of documents
- Data entry
- Tracking of documents – sending and receiving
- Preparing and binding of Financial Statement
- Mailing of documents Reason for leaving:
Receptionist cum Admin
Las Lilas Spanish School
12.2014 - 04.2015
- Answering and assisting customers enquiries and needs through telephone
- Contacting students via phone or email pertaining continuation of modules
- Updating students attendances, make-up classes and preparing of folder for new students
- Updating student tracks, on-going and ended classes
- Updating and Maintaining students & teachers database
- Receiving payments from students
- Conduct stock check for books
- Prepare students exam certificate
- Reason for leaving: Contract ended
Admin Operations & Finance cum Personal Assistant
PixSync Pte Ltd
10.2009 - 11.2014
- Provide administrative support
- Provide personal support to Director
- Filing of documents
- Digitizing of letters
- Preparing Quotations and Invoices
- Handling Account Receivable and Payable
- Answering and assisting clients enquiries and needs through telephone
- Updating and Maintaining Clients Database
- Preparing Employment Letter
- Updating and Maintaining employees leave and medical record
- Submitting Make-Up pay for NSman
- Submitting CPF Contribution for staffs
- Submitting PIC to IRAS
- Preparing cheques payments for vendors and employees payroll
- Managing daily operations for video and photo team
- Arranging appointments, travel and accommodation for Director
- Coordinating, managing and updating Director’s schedule each day
- Mailing of documents
- Bank in received cheques from Client
- Assists production team on an ad-hoc basis
- Reason for leaving: Company closed down
Cashier
Best Denki
01.2008 - 10.2008
- Handling cashiering duties
- Assisting customers in their purchases
- Conduct stock checking and housekeeping
- Reason for leaving: Wanted a change of environment
Sales Associate
Forever 21 Boutique
07.2004 - 01.2005
- Handling cashiering duties
- Assisting customers in their needs of clothing
- Conduct stock checking and housekeeping
- Handling customers complaint
- Reason for leaving: Pregnant
Service Crew
United Artist Cinema
06.2001 - 02.2002
- Handling cashiering, serving and ticketing duties
- Assisting customers in their purchases
- Handling customers complaint
- Attend to calls for booking and enquiries
- Reason for leaving: Helping family runs a food stall
Education
GCE N-Level -
Changkat Changi Secondary School
2000
PSLE -
Loyang Primary School
1996
Skills
- Microsoft Office Words
- Microsoft Office Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Emails
- Internet
- Photocopying, Faxing and Scanning of documents
Personal Information
Notice Period: 1 month
Expected Salary: $3,5k (negotiable)
Timeline
Docketing Administration
Spruson and Ferguson
04.2018 - Current
Patient Service Associate
Changi General Hospital
03.2016 - 02.2018
Audit Admin Assistant
Helmi Talib & Co
05.2015 - 12.2015
Receptionist cum Admin
Las Lilas Spanish School
12.2014 - 04.2015
Admin Operations & Finance cum Personal Assistant
PixSync Pte Ltd
10.2009 - 11.2014
Cashier
Best Denki
01.2008 - 10.2008
Sales Associate
Forever 21 Boutique
07.2004 - 01.2005
Service Crew
United Artist Cinema
06.2001 - 02.2002
GCE N-Level -
Changkat Changi Secondary School
PSLE -
Loyang Primary School
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