Siti Nadia Binte Saini
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Cashier
Kentucky Fried Chicken, KFC
12.2019 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Ticketing Staff Member
Madame Tussauds
10.2022 - 02.2023
- Reviewed tickets, identification and passports to verify traveler identity.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Collaborated with passengers and travel agents to resolve booking issues, correct fares and clarify rules.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Sold, printed and issued tickets to guests.
- Sold admission, processed payments, and issued tickets.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
Warehouse Packer
Cosmetic Company
11.2019 - 12.2019
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
- Loaded merchandise into specific packages suited for product dimensions.
- Stocked and organized products in warehouse for easy accessibility and order fulfillment.
- Followed orders precisely for correct items, sizes and quantities.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
No Degree - Diploma in Leisure And Tourism Operations
Institution of Technical Education
Chua Chu Kang , Singapore05.2023
No Degree - GCE O-LEVEL
Bukit View Secondary School
Bukit Batok New Town, Null, Singapore09.2020
No Degree - GCE N-LEVEL
Bukit View Secondary School
Bukit Batok New Town, Null, Singapore09.2019
Skills
- Drawer Balancing
- Customer Assistance
- Cash Handling
- POS Systems
- Payment Processing
- Payment Collection
- Product Recommendations
Additional Information
- Volunteered in ASEAN games such as helping the team operations in running the event smoothly such as bringing the guests to their designated location and check their identity.
- Class chairman and head of wellness for the class during Secondary school. Being part of the Sports leader in school which helps me to gain more experiences in planning in an event in school such as Sports day.
Timeline
Ticketing Staff Member
Madame Tussauds
10.2022 - 02.2023
Cashier
Kentucky Fried Chicken, KFC
12.2019 - Current
Warehouse Packer
Cosmetic Company
11.2019 - 12.2019
No Degree - Diploma in Leisure And Tourism Operations
Institution of Technical Education
No Degree - GCE O-LEVEL
Bukit View Secondary School
No Degree - GCE N-LEVEL
Bukit View Secondary School
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