Siti Maryam Zubir
Summary
Dynamic professional with a proven track record in enhancing operational efficiency and customer satisfaction at Singpost E Commerce. Excelled in time management and team collaboration, significantly contributing to workplace safety and inventory accuracy. Skilled in order picking and providing exceptional customer service, demonstrating a strong ability to address and solve problems effectively.
Experienced with inventory management, order picking, and shipping processes. Utilizes organizational skills to maintain accurate records and streamline operations. Knowledge of warehouse safety protocols and team collaboration to ensure smooth workflow.
Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software.
Warehouse professional with experience in inventory management, logistics, and order fulfillment. Strong focus on team collaboration and achieving results, adaptable to shifting priorities. Skilled in operating forklifts, handling shipping and receiving, and maintaining organized workspaces. Known for reliability, efficiency, and proactive approach to problem-solving.
Energetic and reliable with positive attitude and focus on efficiency and teamwork. Possesses foundational understanding of inventory management and logistics, along with strong organizational and time-management skills. Committed to ensuring smooth warehouse operations and contributing to overall productivity.
Overview
4
4
years of professional experience
Work History
Warehouse Assistant
Singpost E Commerce
08.2024 - Current
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.
- Supported timely delivery of orders by efficiently loading trucks according to established procedures and schedules.
- Assisted in reducing warehouse costs by identifying areas for improvement and suggesting cost-saving measures.
Security Officer
Apple Security
06.2022 - 09.2024
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Admin Assistant
Healthway Medical
07.2021 - 05.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Retail Associate
Mango
11.2020 - 06.2021
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
Education
N Level - N Level
JUNYUAN SECONDARY SCHOOL
Singapore01.2017
Skills
- Time management
- Attention to detail
- Customer service
- Team collaboration
- Order picking
- Cleaning and sanitizing
- Problem-solving
- Picking and processing
- Loading and unloading
- Shipping and packaging
- Decision-making
- Warehouse safety
- Workplace cleanliness
- Shipping and receiving
Languages
English
Advanced (C1)
Timeline
Warehouse Assistant
Singpost E Commerce
08.2024 - Current
Security Officer
Apple Security
06.2022 - 09.2024
Admin Assistant
Healthway Medical
07.2021 - 05.2022
Retail Associate
Mango
11.2020 - 06.2021
N Level - N Level
JUNYUAN SECONDARY SCHOOL
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