Siti Maisarah Binte M Ruslee

· Joined Singapore General Hospital (SGH) in 2010 till date.

· Attached to Ward 48 oncology In 2014, after attained advance diploma in Oncology, I was posted to Ward 68.= Isolation

· One of the oncology trained nurses in Ward 68, I played an important role in assisting in administering chemotherapy for patients. I have Been in Ward 68 for 9 years, i am well verse in caring for patients with isolation precautions and emerging diseases such as Ebola, Monkey Pox, MERS and Covid patient.

· During COVID-19 period, Ward 68 is the main COVID-19 ward. In 2020, during COVID-19 initial period where treatment was unknown, COVID-19 was treated as one of the emerging diseases around the world. I was one of the emerging diseases champion that was identified by my supervisors to assist in training other healthcare professionals on donning and doffing of enhanced personal protective gear and emerging diseases processes such as collection and despatching of specimen for emerging diseases patient.

· In 2021, COVID-19 viruses started to mutate; patients admitted were sicker and required airway support. I was selected to go for crash course on intensive care preparedness training (ICPT). ICPT is a 3-day course for nurses who are not critical care trained to learn the theory and management of intensive care unit (ICU) patient. After attended the ICPT course, I was assigned to care for ICU patient in Ward 68 with guidance of critical care trained staff.

· In 2022, as more COVID-19 pregnant patients were admitted for delivery in Ward 68. I was also trained to assist the gynaecology nurses to deliver baby in Ward 68.

· Likewise, more immunocompromised unvaccinated COVID-19 patients were admitted, chemotherapy was needed as part of their treatment plan. I continued to be the key person in administering chemotherapy for this group of patients.

· Evaluated patient histories, complaints, and current symptoms.

· Communicated with healthcare team members to plan, implement and enhance treatment strategies.

· Educated family members and caregivers on patient care instructions.

· Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

· Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.

. Communicated effectively with patients and families to provide information about care and treatment

. Delivered high standard of holistic care to patients to promote equality and dignity

. Evaluated patient histories, complaints, and current symptoms

. Communicated with healthcare team members to plan, implement and enhance treatment strategies

. Educated family members and caregivers on patient care instructions

. Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care

. Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.

. Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.

. Investigated and resolved issues affecting hospital operations and patient care

. Sustained quality standards by performing routine medication audits and upholding internal and industry best practices

. Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction

. Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency

. Led teams in driving successful patient outcomes by prioritizing standard of care and best practices

. Equipped patients with tools and knowledge needed for speedy and sustained recovery

. Conducted ongoing monitoring and evaluations of behaviors and conditions and updated clinical supervisors with current information.

• Assisted with special events and programs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Completed daily domestic tasks in shelters and group homes to assist people in need.
• Planted and maintained gardens to provide fresh produce for individuals in need.
• Facilitated community outreach to expand participation and support.

• Planted and maintained gardens to provide fresh produce for individuals in need.
• Led group discussions and activities to meet different community needs.
• Facilitated community outreach to expand participation and support for primary school children.