Siti Hajar Binte Mohd Fadil
Summary
Dedicated admin executive with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Admin Executive
LCH Insurance Brokers Pte Ltd
04.2023 - Current
- Collected data, input records and protected electronic files.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Offered technical support and troubleshot issues to enhance office productivity.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
Retail
SPOTLIGHT
04.2022 - 01.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Movie Theater Employee
Golden Village
01.2019 - 06.2021
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Worked with other staff members for smooth theater operations.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Sold admission, processed payments, and issued tickets.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
Education
No Degree - Business Services
Institute of Technical Education
Singapore02.2023
No Degree -
Bedok View Secondary School
Singapore11.2019
No Degree -
Fengshan Primary School
Singapore11.2014
Skills
- Privacy Compliance
- Customer Relations
- Invoice Preparation
- Business Operations Knowledge
- Goal Minded
Accomplishments
- Passing down my knowledge to senior staffs about what I learnt in school to save more time with accuracy and efficiency.
- Manage to figure out how admin field works within a short period of time.
Certification
- Nitec in Business Services
- 'N' level cert
- PSLE
Languages
English
Upper intermediate (B2)
Malay
Advanced (C1)
adrenaline junkie
I love to explore new places especially with activities of heights or activities that have adrenaline rush.
Timeline
Admin Executive
LCH Insurance Brokers Pte Ltd
04.2023 - Current
Retail
SPOTLIGHT
04.2022 - 01.2023
Movie Theater Employee
Golden Village
01.2019 - 06.2021
No Degree - Business Services
Institute of Technical Education
No Degree -
Bedok View Secondary School
No Degree -
Fengshan Primary School
- Nitec in Business Services
- 'N' level cert
- PSLE
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