Siti Fadillah Bte Effendi
Summary
Self-motivated Senior Administrative Executive with 29-year track record in handling resale flat transactions, customer relations and problem-solving. Handles all administrative needs with efficiency and professionalism. Had received a number of Magic awards for being excellent customer service provider.
Overview
32
32
years of professional experience
Work History
Senior Administrative Executive
Housing And Development Board
11.1993 - 11.2022
• Process HDB resale flat applications, checking sellers' and buyers' eligibility to sell and buy HDB flats
• Put up submissions / approvals to higher management for deviation / appeal cases
• Reply email / correspondences on resale flat matters
• Answers telephone enquiries on resale flat matters. Ensure that calls are answered promptly
• Liaise with resale flat applicants and salespersons to submit required supporting documents that are needed to process the applications
Ward Clerk
Kandang Kerbau Hospital
01.1991 - 10.1993
- Manage incoming and outgoing calls for labour ward
- Organized paperwork for doctors, nurses and patients.
- Documented latest information in computer system and printed paperwork.
- Filled out records, staffing sheets and patient documents.
- Supported office staff and operational requirements with administrative tasks.
Education
'O' Levels -
CHIJ Katong Convent
Diploma - Human Resources Management
PSB Corporation
05.2005
Skills
Can work independently
Is a team player
Critical thinking
Experienced in customer service
Languages
English
Intermediate (B1)
Malay
Intermediate (B1)
Additional Information
• Certified in Standard First Aid, CPR & AED
• Sports volunteer with Team Nila
• Able to lead group exercise activities eg. Long distance walk
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Administrative Executive
Housing And Development Board
11.1993 - 11.2022
Ward Clerk
Kandang Kerbau Hospital
01.1991 - 10.1993
'O' Levels -
CHIJ Katong Convent
Diploma - Human Resources Management
PSB Corporation
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