Engaged with ten different suppliers for recommendations and learning opportunities about their products.
Prepared conceptual designs, hands-on fabrication, material, and performance validation.
Organised multiple successful D&I events within the company such as a Sign Language workshop and Inclusive Design workshop
Improved project outcomes with detailed technical reports and presentations.
Reviewed all documentation for accuracy, quality and compliance.
Presented research findings to project team and lead in a clear and concise manner.
Temporary Assistant Executive
Singapore Polytechnic
01.2020 - 05.2020
Ensured accurate record-keeping of calls with diligent data entry to assess common concerns callers have.
Managed approximately 40 calls per day, maintaining a professional demeanor and ensuring callers' concerns are managed.
Transcribed calls that are unique to contribute to the development of new training materials, resulting in an improved engagement with the callers.
Demonstrated adaptability when faced with rapidly changing priorities or challenging situations such as the Covid-19 crisis, ensuring callers get the correct information.