Summary
Overview
Work History
Education
Skills
Cycling and travelling
Languages
Timeline
Generic
Siti Raudah

Siti Raudah

Summary

Proven Executive Assistant with a track record of enhancing office efficiency and improving organizational communication at SP Group. Excelled in document preparation and Microsoft Office, alongside strong problem-solving abilities. Achieved significant operational cost reductions through meticulous budget analysis. Renowned for maintaining confidentiality and fostering strong customer and staff relationships.

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Administrative Assistant

Biocare Global
03.2010 - 10.2011
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Administrative Assistant

Speedo Motoring
11.2011 - 05.2012
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Quoting of insurance to client base on different car values
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Administrative Executive

ISS Facility Services
08.2012 - 08.2022
  • Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
  • Collected data, input records, and protected electronic files.
  • Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
  • Collaborated with cross-functional teams to achieve organizational goals, fostering a positive work environment.
  • Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
  • Planned and executed events for employees and clients and managed logistics and vendor relations.
  • Managed high-level executive calendars, prioritizing appointments and meetings to optimize time management.

Executive Assistant

SP Group
08.2022 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Perform meter reading work functions on meter configuration, data adjustments, settlement and validation, meter data recovery and following up with relevant parties to resolve daily operational issues.
  • Perform user acceptance testing for system enhancements and projects.

Education

National ITE Certificate - Business in Office Skills

ITE College East
Singapore
01.2008

Skills

  • Executive Support
  • Administrative Support
  • Office Management
  • Strong Problem Solver
  • Schedule & calendar planning
  • Office Administration
  • Document Preparation
  • Filing and data archiving
  • Microsoft Office

Cycling and travelling

  • Twice a month went cycling with family in different parts of Singapore.
  • Love to travel around the world with family.

Languages

English
Advanced (C1)

Timeline

Executive Assistant

SP Group
08.2022 - Current

Administrative Executive

ISS Facility Services
08.2012 - 08.2022

Administrative Assistant

Speedo Motoring
11.2011 - 05.2012

Administrative Assistant

Biocare Global
03.2010 - 10.2011

National ITE Certificate - Business in Office Skills

ITE College East

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Siti Raudah