Siti Nur Farzana Binte Mohamed Musa
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
5
5
years of professional experience
Work History
Brand Crew Retail
Beyond The Vines
10.2023 - Current
- Fulfilled all retail clerk duties in a local brand company. Worked in the Changi Airport outlet, providing customer service to travelers internationally and locally. Maintained high-level product knowledge. Skilled at working independently and collaboratively in a team environment. Managed all retail duties, including cashier work, restocking, and customer communication. Worked effectively in fast-paced environment. Excellent communication skills verbal and written. Demonstrated respect, friendliness and willingness to help wherever needed. Providing guidance and support to travelers whom are looking for directions in the airport. Passionate about learning and committed to continual improvement.
Full time Dental Assistant
LUMINOUS DENTAL GROUP
05.2023 - 12.2023
- First hand experience working in the dentistry industry as a dentist assistant. A complete different experience from serving patrons in retail lines to then serving people when they are in need. Got into a diverse range of knowledge and depth of a plethora in the dental work line. From learning the functions of each individual instrument and equipment to the different treatments for different patients. Maintaining a clean and sterile work environment to prevent cross-contamination and infection. Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes. Along side of handling patient care, I learned to perform x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists' evaluation. Everyday is a different challenge and a learning experience working in this industry.
Part time
LOVISA SG PTE LTD
01.2020 - 01.2023
- First part time role in the retail industry. I have adapted working effectively in fast-paced environments and flexible hours across weekend and holiday shifts. Learnt a lot in terms of assisting customers to their needs and customer service. Assisted with day-to-day operations, working efficiently and productively with all team members. I have acquired the skills of handling multiple customers at one time and to be proactive on the sales floor despite heavy traffic at times. We were trained professionally to do ear and nose piercing on both adults and children. Alas, I enjoyed my time learning and adapting to retail, experiencing more tasks and achieving goals assigned to me. I’m excited and willing to get on board to different things coming.
Education
Primary School Leaving Examination -
Punggol Primary School
01.2013
General Certificate of Education: Normal Level - undefined
North Vista Secondary School
01.2017
General Certificate of Education: Ordinary Level - undefined
North Vista Secondary School
01.2019
Foundation Diploma - Psychology
Management Development Institute of Singapore
01.2020
Higher Diploma - Psychology
Management Development Institute of Singapore
05-2025
Skills
- I am optimistic and resilient and able to provide excellent customer service
- A fast thinker with great communication skills, verbally and written Able to communicate in both English and Malay language
- Able to adapt to any type of working environment and multitasking
- Capable to work in teams and collaboration when needed
- Open to learning new things and ready to take on any challenges
- Ability to access Microsoft Word, Google Docs, Google Sheets and Google slides
Languages
English
Advanced (C1)
Malay
Advanced (C1)
Timeline
Brand Crew Retail
Beyond The Vines
10.2023 - Current
Full time Dental Assistant
LUMINOUS DENTAL GROUP
05.2023 - 12.2023
Part time
LOVISA SG PTE LTD
01.2020 - 01.2023
General Certificate of Education: Normal Level - undefined
North Vista Secondary School
General Certificate of Education: Ordinary Level - undefined
North Vista Secondary School
Primary School Leaving Examination -
Punggol Primary School
Foundation Diploma - Psychology
Management Development Institute of Singapore
Higher Diploma - Psychology
Management Development Institute of Singapore
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