Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Hi, I’m
Siti Nuraini
Summary
Overview
16
years of professional experience
Work History
Certis Cisco
Visitor Management Agent
01.2018 - Current
Job overview
- Informed clients of policies and procedures.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Manned entry and exit gantries
- Provide customer service to visitors.
Healthway Medical Pte Ltd
Clinical Assistant
01.2016 - 12.2017
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
JSI Pte Ltd
Data Entry Clerk
03.2015 - 08.2015
Job overview
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Changi General Hospital
Enrolled Nurse
04.2008 - 12.2014
Job overview
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Education
ITE College East SimeiSimei
Nitec In Nursing from Nursing
04.2008
University Overview
Pasir Ris Secondary SchoolTampines
GCE O Level
12.2005
University Overview
Tampines North Primary SchoolTampines
PSLE
12.2000
University Overview
Skills
- Problem-solving skills
- Positive Attitude
- Customer service and care
- Problem-Solving
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Visitor Management Agent
Certis Cisco
01.2018 - Current
Clinical Assistant
Healthway Medical Pte Ltd
01.2016 - 12.2017
Data Entry Clerk
JSI Pte Ltd
03.2015 - 08.2015
Enrolled Nurse
Changi General Hospital
04.2008 - 12.2014
ITE College East Simei
Nitec In Nursing from Nursing
Pasir Ris Secondary School
GCE O Level
Tampines North Primary School
PSLE
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