Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
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Siti Noryani Binte Mohamed Noor

Siti Noryani Binte Mohamed Noor

Summary

Operations professional with extensive experience in optimizing processes and leading cross-functional teams. Proven track record in driving operational improvements and delivering impactful results. Known for strong focus on collaboration, adaptability, and achieving targets with precision.


Overview

19
19
years of professional experience

Work History

OPERATIONS EXECUTIVE

MEDITERRANEAN SHIPPING COMPANY SEA
06.2025 - Current
  • Industry: Marine Services
  • Specialization: Port Agency Services
  • Monthly Salary: SGD 4,500
  • Collaborated on operational support tasks to achieve common goal.
  • Responsible for the operational functions for Ship Operations in Singapore. This includes but not limited to
  • Stowage coordination
  • Husbandry functions like crew change, immigration clearance and cash advances.
  • Arranging clearance and delivery of ship spares
  • Coordinating bunker supply.
  • Finalizing vessel schedule with PSA terminal
  • PSA berth creation
  • Coordinating waste disposal, ship stores, vessel repair and freshwater analysis
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.

OPERATIONS EXECUTIVE

INCHCAPE SHIPPING SERVICE PTE. LTD.
01.2023 - 06.2025
  • Industry: Marine Services
  • Specialization: Port Agency Services
  • Monthly Salary: SGD 3,900
  • Service provider to the largest world’s merchant fleet.
  • Managing cargo operations and including customs clearance and cargo movements
  • Other services related while the vessel in port but not limited to:
  • Service related to maritime
  • Vessel repairs and spare delivery
  • Survey and Inspection
  • Towage
  • Pilots
  • Crew Logistics


SENIOR DUTY MANAGER

SATS CREUERS CRUISE SERVICE PTE. LTD.
08.2014 - 10.2022
  • Industry: Travel / Tourism
  • Specialization: Terminal Operator
  • Position Level: Junior Executive
  • Monthly Salary: SGD 2,800
  • Manage terminal and wharf operations
  • Submit relevant reports to management, government authorities, and stakeholders.
  • Manpower
  • Interview, hire and conduct training for service ambassadors.
  • Supervise service ambassadors to perform their roles
  • Plan, guide, and deploy porters, traffic marshals, and service ambassadors to their respective positions
  • Project and Training Management
  • Port Facilities Security Officer (PFSO)
  • Liaise with vessel Security Chief Officer (SECO) on the requirements of the Singapore Government
  • Informing the vessel of the Maritime Security (MARSEC) level upon her arrival
  • SECO and PFSO to sign a document called the Declaration of Security to state the agreement reached between a vessel and a facility
  • SECO will communicate to PFSO the list of prohibited item that is not allowed to be brought onboard the vessel. This information will be shared with the shoreside security manning the X-Rays machines
  • Ensuring all access points are manned
  • Ensuring cargo being loaded to the ship is has proper documentation
  • Company Emergency Response Team (CERT)
  • Certified Site Incident Controller (SIC)
  • Assist the Fire Safety Manager (FSM) to ensure that all premises’ fire safety systems (eg hose reel system, fire extinguishers) are in working condition
  • Mitigate and control an emergency situation.
  • 8 Years 2 Months

CUSTOMER SERVICE AGENT

SATS LTD.
02.2007 - 08.2014
  • Industry: Aviation / Airline
  • Specialization: Customer Service
  • Position Level: Non-Executive
  • Monthly Salary: SGD 2,300
  • Supervising SATS Business Class Lounge
  • Meet and Greet VIPs
  • Supervise lounge employees to provide the utmost service to out guests
  • Overseeing all front office operations
  • Handling customers enquiries
  • Acting Customer Service Officer (FLYCRUISE Project) From 2011-2013
  • Rostering
  • Training
  • Dealing duties at Singapore Cruise Centre and Marina Bay Cruise Centre
  • Ushering guest and crowd management
  • Acting Customer Service Officer for Cathay Pacific Airways (2007-2010)
  • Seat Planning for group passengers
  • Handling passengers enquiries
  • Assisting in daily Arrival and Departure flight operations
  • Perform any other administrative duties when assigned by supervisors
  • 7 Years 6 Months

Education

Diploma - Security and Fire Safety Studies

TEMASEK POLYTECHNIC
01.2022

Skills

  • Operations management

  • Operational excellence

  • Operations oversight

  • Team leadership

ADDITIONAL INFORMATION

  • Expected Salary: SGD 4,500
  • Preferred Work Location: Anywhere in Singapore
  • Other Information
  • I am a certified, FSM, SIC, and CERT member. Trained in first aid and emergency response. Graduated in 2022 from Temasek Polytechnic with a Diploma in Security and Fire Safety. I am very resourceful and enjoy serving passengers. Proficient in Microsoft Word, Powerpoint, and Excel.
  • Earliest Availability: 13 Aug 2025
  • Notice to be served: 2 weeks

Timeline

OPERATIONS EXECUTIVE

MEDITERRANEAN SHIPPING COMPANY SEA
06.2025 - Current

OPERATIONS EXECUTIVE

INCHCAPE SHIPPING SERVICE PTE. LTD.
01.2023 - 06.2025

SENIOR DUTY MANAGER

SATS CREUERS CRUISE SERVICE PTE. LTD.
08.2014 - 10.2022

CUSTOMER SERVICE AGENT

SATS LTD.
02.2007 - 08.2014

Diploma - Security and Fire Safety Studies

TEMASEK POLYTECHNIC

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Siti Noryani Binte Mohamed Noor