Summary
Overview
Work History
Education
Skills
Personal Information
Cca
Awards
Projects
Languages
Timeline
Generic
Siti Khadijah

Siti Khadijah

Summary

Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks.


Self-motivated work ethic to perform effectively in independent or team environments.


Dedicated administrative professional with successful experience in fast-paced office settings.


Hardworking team player with expertise in completing various clerical tasks and offering staff support.


Responsible, punctual and productive professional when working with little to no supervision.


Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Overview

6
6
years of professional experience

Work History

Library Assistant

Certis Cisco
01.2023 - 12.2023
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.

Safe Distancing Ambassador

ActiveSG Sport Centre
10.2020 - 05.2022
  • Worked as a Safe Distancing Ambassador (SDA) at a Sport Centre
  • Needed to do crowd control and ensure safe management is applied
  • Checked vaccination status of visitors and explained the importance of full vaccination to access the sport Centre facilities.
  • Assisted team with operational policies and procedures to drive services.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.

Cashier

DON DON DONKI
06.2020 - 10.2020
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Trainee Manager

McDonald's Hanbaobao Pte Ltd
09.2019 - 12.2019
  • Attached to a McDonald's Outlet as a Trainee Manager
  • Shadowed senior team members to learn all related jobs and tasks.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Needed to learn how to communicate with all the employees working there since F&B is a fast-moving restaurant and I need to keep up with the pace even though I was new to the environment
  • Learned how to handle employee's salary payout, schedule their working plan for the week and to process any medical certificate or approve leave.

Retail Assistant

Bossini
07.2017 - 05.2018
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.

Education

Primary 1 - Primary 3 -

Ngee Ann Primary School

Primary 3 to Primary 6 -

Greendale Primary School

Secondary 1 to 4 -

Punggol Secondary School

Nitec in Retail Services -

ITE Central

Higher Nitec in Human Resource -

ITE East

Diploma in Business Administration -

Temasek Polytechnic
05.2024

Skills

  • Written and oral communication
  • Administrative Support
  • Customer Relationship Management
  • Team Management
  • Work Ethic and Integrity
  • Patience and Empathy
  • Team Collaboration
  • Documentation And Reporting
  • Technical skills
  • Multitasking Competence

Personal Information

  • Age: 25
  • Ethnicity: Malay
  • Gender: Female
  • Marital Status: Single

Cca

  • Primary School ( Greendale ), Primary 3 to 5, Volleyball
  • Punggol Secondary, Secondary 1 to 2, Volleyball
  • Punggol Secondary, Secondary 3 to 4, Change to Art CCA
  • ITE East, Community Service Club

Awards

  • Edusave Merit Bursary 2013
  • Edusave Certificate of Academic Achievement 2013
  • Edusave Scholarship 2014
  • Edusave Certificate of Academic Achievement 2015
  • Edusave Merit Bursary 2015
  • Academic Excellence Award

Projects

Nursing Programme Heartland Ambassador Programme Teen Challenge Flag Day Aspire Camp Programme Boys' Town Flag Day National Youth Achievement Award ( Bronze Level )

Languages

English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)

Timeline

Library Assistant

Certis Cisco
01.2023 - 12.2023

Safe Distancing Ambassador

ActiveSG Sport Centre
10.2020 - 05.2022

Cashier

DON DON DONKI
06.2020 - 10.2020

Trainee Manager

McDonald's Hanbaobao Pte Ltd
09.2019 - 12.2019

Retail Assistant

Bossini
07.2017 - 05.2018

Primary 1 - Primary 3 -

Ngee Ann Primary School

Primary 3 to Primary 6 -

Greendale Primary School

Secondary 1 to 4 -

Punggol Secondary School

Nitec in Retail Services -

ITE Central

Higher Nitec in Human Resource -

ITE East

Diploma in Business Administration -

Temasek Polytechnic

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Siti Khadijah