SITI AISHAH BTE MOHAMED
Singapore
Summary
Professional with experience in event support and logistics, prepared to excel in this role. Skilled in setup, tear down, and equipment management, ensuring smooth event operations. Strong focus on team collaboration and adapting to changing needs. Reliable with a keen eye for detail, bringing organizational skills and proactive approach to every task.
Experienced with managing customer inquiries and delivering consistent support. Utilizes effective communication and problem-solving skills to resolve issues efficiently. Track record of maintaining high satisfaction levels through empathetic and responsive service.
Overview
12
12
years of professional experience
Work History
Customer Service Associate
Singapore Customs
01.2023 - 01.2025
- Verification and endorsement of GST (Good Service Tax) Refund Form, HCES (Hand Carried Exports Schemes) permits, carnet and other permits
- Providing quality service to passengers
- Carry out other duties as assigned
RM Manager
People's Association
05.2022 - 11.2022
- Outreach and deepen engagement with the resident
- To promote and market RC event, courses and activities
- Assist in RC operations, RC accounts and Administrative support
Leather Artisan
Hides & Thread
08.2020 - 12.2022
- Assist with teaching for workshop
Senior Officer, Guest Insights & Experience
Sentosa Development Corporation
03.2020 - 06.2020
- Assist with administrative duties eg, note taking during meetings
- Assist with data entry and able to design simple EDMs for events
Admin/Event Support
Republic Polytechnic
11.2019 - 02.2020
- Assist with administrative duties eg, note taking during meetings
- Assist with Worldskills event
- Eg, as usher or any other role assigned
- Able to design simple banners/EDMs for Worldskills event
Youth Associate
The American Club
01.2019 - 03.2019
- Enhanced youth engagement by implementing innovative and interactive activities in programs.
- Ensured safety of all participants by adhering to established guidelines and protocols during program sessions.
Admin/Event Support
Republic Polytechnic
11.2019 - 02.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Management Support Officer
Singapore Customs
11.2018 - 01.2019
- General administrative duties including sorting and filing of documents, data verification, updating of in-house management systems, logistical arrangements for events and liaising with internal and external parties
Event Crew
Happyyayday
07.2018
- Provide information when the individual question and have a smooth event for the family
Props
The Pavilion @ Far East Square
07.2017 - 07.2017
Safety Officer in Children’s Garden
Gardens by the Bay
12.2016 - 02.2017
- Responded to any emergencies as instructed and with utmost efficiency.
- Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
Lighting & Staging
UWC
12.2014 - 01.2015
Artist Liaison
ITE Central
07.2013
Education
Diploma - Technical and Production Management
LASALLE College of the Arts
01.2018
Higher Nitec - Performance Production
ITE College Central
01.2015
Nitec - Digital Audio and Video Production
ITE College East
01.2013
Secondary School -
Bowen Secondary School
01.2010
Skills
- English
- Malay
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Final Cut Pro
- Qlab
- Photoshop
Salary Current
$2,800/month
Theatre Experience
Stage Management
- The waterstation, Lasalle College of the Arts, Assistant Stage Manager (2016)
Production Management
- Shakespeare, Lasalle College of the Arts, Assistant Production (2016)
- Animal farm, Lasalle College of the Arts, Assistant Production (2015)
- The Insiders, Lasalle College of the Arts, Set designer (Apr 2018)
- Henry the V, Lasalle College of the Arts, Head of Set Construction (March2018)
- The One, Lasalle College of the Arts, Set builder (August 2017)
- A Chorusline, Lasalle College of the Arts, Set Builder
- The Company of Women, Lasalle College of the Arts, Set Builder (Oct 2016)
- Kampong Kotak Hitam, ITE Central, Set Builder & staging (Mar 2015)
- Ford Factory, Set Building (Feb 2014)
- Medea, Lasalle College of the Arts, Chief Props (Nov 2017)
- The 25th Annual Putnam County Spelling Bee, Chief Props (Nov 2017)
- Once Upon a Dream, ITE Central, Director & Video Editor (Apr 2014)
- The Chapters by Theatre Ensemble, ITE Central, Video Operator (Jul 2013)
- Project WSD, ITE West, Staging (Nov 2014)
- Thanksgiving show, Gracehaven, Staging Crew (Nov 2013)
- ITE CC Opening, Staging Crew (Nov 2013)
- T.A.G, ITE Central, Staging (Nov 2013)
- ITE EMBLAZON, ITE Central, Video Operator & Staging Crew (Sept 2013 – Oct 2013)
Video
- Thesis Dance, Lasalle College of the Arts, Video Operator (Feb 2017)
- ITE EMBLAZON, ITE Central, Video Operator & Staging Crew (Sept 2013 – Oct 2013)
Event
- National Acappella Championship, ITE Central, Artist Liaison (Jul 2013)
Salary Expectation
$3,000/month
Awards And Acknowledgements
- Singapore Youth Festival, 2008, Marching Band (outdoor)
- Singapore Youth Festival, 2010, Marching Band (outdoor), Assistant section leader, staff sergeant
REFERENCE(S)
YOUTUBE WEBSITE
- https://www.youtube.com/channel/UCpMEvaGE3BDcPACtXHOJc7g
ACADEMIC
- Michael Budmani, Programme Leader, Technical and Production Management Email: michael.budmani@lasalle.edu.sg
Phone: +65 9800 7141
- Elenie S Mashari, Section Head, Performance Production Email: shumastri@yahoo.com
Phone: +65 9789 3679
WORK EXPERIENCES
- Frankie Malachi, Founder of Mascots and Puppets Specialists, Props Maker and puppeteer.
Phone: +65 9850 1914
- Manuel Garrido, Lighting Designer. Email: garrido.uk@gmail.com
Phone: +65 9183 4437intertain
Timeline
Customer Service Associate
Singapore Customs
01.2023 - 01.2025
RM Manager
People's Association
05.2022 - 11.2022
Leather Artisan
Hides & Thread
08.2020 - 12.2022
Senior Officer, Guest Insights & Experience
Sentosa Development Corporation
03.2020 - 06.2020
Admin/Event Support
Republic Polytechnic
11.2019 - 02.2020
Admin/Event Support
Republic Polytechnic
11.2019 - 02.2020
Youth Associate
The American Club
01.2019 - 03.2019
Management Support Officer
Singapore Customs
11.2018 - 01.2019
Event Crew
Happyyayday
07.2018
Props
The Pavilion @ Far East Square
07.2017 - 07.2017
Safety Officer in Children’s Garden
Gardens by the Bay
12.2016 - 02.2017
Lighting & Staging
UWC
12.2014 - 01.2015
Artist Liaison
ITE Central
07.2013
Higher Nitec - Performance Production
ITE College Central
Nitec - Digital Audio and Video Production
ITE College East
Secondary School -
Bowen Secondary School
Diploma - Technical and Production Management
LASALLE College of the Arts
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