Summary
Overview
Work History
Education
Skills
Language Proficiency
Accomplishments
Timeline
Generic
SIT WEI KWAN

SIT WEI KWAN

Summary

Experienced in coordinating logistics for large-scale operations, collaborating with freight carriers and managing customer needs. Utilizes deep knowledge of supply chain management and vendor coordination to optimize processes. Meticulous, resilient and flexible in handling diverse issues. Adept at problem-solving and ensuring efficient operations.

Overview

10
10
years of professional experience

Work History

Senior Logistics Coordinator

Maersk Logistics
04.2019 - Current
  • Prepared shipping and export documents in accordance with Standard Operating Procedures (SOPs) and processing of orders.
  • Collaborated with other departments / shipping partners to arrange transport schedules and delivery plans.
  • Ensured all outbound activities meet established Key Performance Indicators (KPIs).
  • Provided customer service support through phone and email communication.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Coordinated warehouse activities in collaboration with the supervisor to oversee shipment progress, address inventory gaps and align with customer specifications.
  • Improved on-time delivery rates by closely monitoring shipment schedules and proactively addressing potential delays or issues.
  • Prepared and presented reports to management on logistics performance.
  • Planned and coordinated warehouse manpower deployment based on operational needs.

Logistics Assistant (Internship)

Syarikat Lan-Ric Industries Sdn. Bhd.
07.2018 - 09.2018
  • Prepared shipping documents
  • Liaised with supervisor for warehouse activities to fulfill orders and deliveries.
  • Provided support for various ad-hoc administrative duties.

Waitress

Bali Thai Seletar Mall, Singapore (Katrina Holdings Pte Ltd)
12.2014 - 08.2015
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Bachelor of Science - Industrial Statistics

UNIVERSITI TUN HUSSEIN ONN MALAYSIA
01-2019

Malaysian Higher School Certificate (STPM) - Biology

ST. MICHAEL'S INSTITUTION
01.2014

Malaysian Certificate of Education (SPM) - Science Stream & Accounting

SMJK PEREMPUAN PERAK
01.2012

Primary School Evaluation Test Malaysia (UPSR) -

SJKC PERAK
01.2007

Skills

  • Shipping documentation management
  • Proficient in Microsoft Office applications
  • Proficient in WMS and SCE applications
  • Load planning support
  • Strategic contingency planning
  • Shipment coordination
  • Warehousing processes
  • Customer service skills
  • Verbal and written communication
  • Trustworthy and responsible

Language Proficiency

English - Upper intermediate
Malay - Conversational
Mandarin Chinese - Fluent
Cantonese - Native

Accomplishments

    Local Continuous Improvement O-LEAN-PICS Competition 2020 Champion

    Global Continuous Improvement O-LEAN-PICS Competition 2020 1st Runner-up

Timeline

Senior Logistics Coordinator

Maersk Logistics
04.2019 - Current

Logistics Assistant (Internship)

Syarikat Lan-Ric Industries Sdn. Bhd.
07.2018 - 09.2018

Waitress

Bali Thai Seletar Mall, Singapore (Katrina Holdings Pte Ltd)
12.2014 - 08.2015

Bachelor of Science - Industrial Statistics

UNIVERSITI TUN HUSSEIN ONN MALAYSIA

Malaysian Higher School Certificate (STPM) - Biology

ST. MICHAEL'S INSTITUTION

Malaysian Certificate of Education (SPM) - Science Stream & Accounting

SMJK PEREMPUAN PERAK

Primary School Evaluation Test Malaysia (UPSR) -

SJKC PERAK

Similar Profiles

CREATE PROFILE
SIT WEI KWAN