Dynamic Network Planning and Management professional with over 3 years of experience at Sify Technologies Ltd., specializing in capacity planning, service delivery, and end-to-end project execution. Demonstrated success in optimizing network performance and reducing operational costs through the efficient deployment of higher model network Devices. Strong communicator with excellent interpersonal skills and a commitment to customer satisfaction and business growth. Google PMP-certified.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Network Capacity Planning and Management, Service Delivery
SIFY Technologies Pvt, Ltd
08.2022 - Current
Commissioning/ Decommissioning of New Backbone NLD / ILD / IP Ports / Peering links in Core Infra according to the requirements, as well as end to end provisioning including configurations and testing.
Proactively Monitoring the Backbone NLD / ILD / IP Ports / Peering links in Core Infra and planning for Upgrade/ Downgrade based on utilization.
Vendor Coordination for feasibility checks for BW availability to provision new Customer, which involves Hardware Upgrade/ BB NLD upgrade suggestion as well.
Conducting Review meetings with all the BSOs/ Providers to ensure the performance of the commissioned links.
Claiming Credits from BSO every month by validating performance of the links with the Downtime reports prepared for Each Vendor.
QI report Preparation, every month in Order to track the Trouble ticket counts, to ensure the ticket closure meets SLA and MTTR, and to get the performance of each Engineer.
Active availability 24/7 in case of any link failure, to ensure the escalation is done properly to restore the service.
Leading and Training candidates in this platform and ensure best productivity to the Organization. Weekly meetings conducted for Project tracking as well.
Project Management Trainee – Network Engineer
SIFY Technologies Pvt, Ltd
05.2022 - 07.2022
Assisted in planning, scheduling, and executing network infrastructure projects under the guidance of senior project managers.
Supported capacity planning and network topology design by analyzing traffic patterns and performance metrics.
Participated in the deployment and configuration of routers, switches, and other networking devices.
Collaborated with cross-functional teams to ensure timely service delivery and resolution of technical issues.
Maintained project documentation including project plans, risk assessments, status reports, and change logs.
Coordinated with vendors and third-party service providers for equipment delivery, installation, and testing.
Gained hands-on experience with network monitoring tools and assisted in performance optimization initiatives.
Presented weekly updates and project progress reports to internal stakeholders and project leads.
Education
Bachelor of Engineering - Electronics and Communications Engineering
Velammal Engineering College
Chennai
04.2022
Higher Secondary Education (State Board) - MPC group
Six Sigma Foundations: Applying Design for Six Sigma
Conflict Resolution Foundations
Certified Project Manager (CPM)
LANGUAGES KNOWN
Tamil (Native)
English (Proficient)
Telugu (Fluent)
Accomplishments
Optimized Network Capacity: Successfully planned and implemented network upgrades that improved bandwidth utilization by 50%, reducing congestion and enhancing Customer experience.
Project Delivery Excellence: Led the end-to-end execution of 50+ high-impact network projects, consistently delivering on time and within budget.
Cost Reduction: Achieved a 30% reduction in operational costs across FY 2023, 2024, and 2025 by streamlining vendor coordination and optimizing resource allocation.
Worked Locations and Cable systems
Locations: Singapore, France, UK, Hongkong, Dubai, US-LA, New York.
Associate Director - Procurement (APAC) at FIS Payment Solutions & Services India Pvt. Ltd.Associate Director - Procurement (APAC) at FIS Payment Solutions & Services India Pvt. Ltd.
<ul><li>Oversaw all operational functions during the successful amalgamation of two legacy mutual insurers into a single, unified organization. Reported directly to the CEO and played a key leadership role in aligning people, processes, and performance with long-term strategic goals.</li><li>Led the full operational transformation of Salus Mutual, uniting teams and systems from two legacy organizations under a cohesive structure with shared goals and culture.</li><li>Redesigned leadership accountabilities and implemented new KPI and SLA frameworks, enabling stronger performance management and outcome tracking.</li><li>Built internal capacity in key operational areas, reducing reliance on external consultants and establishing a culture of ownership, capability, and continuous improvement.</li><li>Established an Operations function to support Claims, Underwriting, and Sales, delivering enterprise-wide value through data insights, process improvements, project delivery, and enhanced customer service.</li><li>Collaborated closely with the Senior Leadership Team and Board of Directors to co-develop and launch the organization’s first corporate strategy post-amalgamation.</li><li>Held P&L responsibility for $45M in Gross Written Premium, with a strong focus on operational efficiency and strategic growth.</li><li>Delivered key strategic outcomes, including: First-ever member rebate in company history, First employee engagement survey, achieving a 75% engagement score, 3% reduction in expense ratio through operational efficiencies and cost control.</li></ul> at Salus Mutual Insurance Company<ul><li>Oversaw all operational functions during the successful amalgamation of two legacy mutual insurers into a single, unified organization. Reported directly to the CEO and played a key leadership role in aligning people, processes, and performance with long-term strategic goals.</li><li>Led the full operational transformation of Salus Mutual, uniting teams and systems from two legacy organizations under a cohesive structure with shared goals and culture.</li><li>Redesigned leadership accountabilities and implemented new KPI and SLA frameworks, enabling stronger performance management and outcome tracking.</li><li>Built internal capacity in key operational areas, reducing reliance on external consultants and establishing a culture of ownership, capability, and continuous improvement.</li><li>Established an Operations function to support Claims, Underwriting, and Sales, delivering enterprise-wide value through data insights, process improvements, project delivery, and enhanced customer service.</li><li>Collaborated closely with the Senior Leadership Team and Board of Directors to co-develop and launch the organization’s first corporate strategy post-amalgamation.</li><li>Held P&L responsibility for $45M in Gross Written Premium, with a strong focus on operational efficiency and strategic growth.</li><li>Delivered key strategic outcomes, including: First-ever member rebate in company history, First employee engagement survey, achieving a 75% engagement score, 3% reduction in expense ratio through operational efficiencies and cost control.</li></ul> at Salus Mutual Insurance Company