SING NIE LIM
SALES, OPERATIONS MANAGER
Singapore
Summary
With my extensive experience in planogramming and product resource management, I am confident in my ability to optimize your company's operations, provide sales support and drive growth. I am excited about the opportunity to leverage my skills in attention to detail, strategic thinking, and communication to streamline processes, reduce costs, and improve overall efficiency. I am committed to support cross-functional teams, fostering collaboration, and implementing best practices to ensure smooth and profitable operations.
Overview
11
11
years of professional experience
2014
2014
years of post-secondary education
3
3
Languages
Work History
Sales, Operations Manager
DOTZU SINGAPORE PTE LTD
07.2024 - Current
- Provide sales support and coordinate customer orders to ensure timely fulfillment.
- Monitoring stock movements using Notion software, managing inventory levels and addressing overstock/understock issues.
- Work with suppliers on product cuts, packing, labeling, and weight specifications.
- Generated weekly inventory and sales reports and maintain the accurate stock inventory records.
- Liaise with customers to manage orders and arrange logistics for timely delivery.
- Marketing support- Assist in creating marketing materials, including posters, brochures, and social media content by using Adobe software.
Senior Procurement Executive
HAO MART PTE LTD
04.2016 - 06.2024
- Opened 13 HAO Eccellente outlets, including the first outlet in Singapore, under supervision and guidance of senior leadership
- Supported revenue growth and market share through effective teamwork and collaboration with internal teams and stakeholders
- Communicated effectively with vendors, suppliers, and internal teams to ensure successful outcomes and stakeholder satisfaction
- Contributed to a culture of teamwork and cross-functional collaboration across departments
- Assisted in streamlining procurement operations through supporting negotiations with key suppliers and implementation of more efficient processes
- Conducted extensive market research to identify emerging trends and consumer preferences in the retail industry, which informed key decisions regarding product offerings, store layouts, and promotional strategies
- May 2023 - Promoted to Senior Procurement Officer
- April 2024 - Due to company restructure, I was transferred and reassigned as a Human Resource Officer to ensure compliance with labor laws, manage employee relations, and enhance overall HR operations
Service Crew (Part-time)
HAO MART PTE LTD
04.2023 - 12.2023
- Take orders and serve food and drinks to customers efficiently.
- Assist with food preparation and assembly of orders as needed.
- Maintain cleanliness and order in the kitchen area or food preparation area. Clean tables, countertops, and restocking supplies when necessary.
Sales Associate (Part-time)
PVH SINGAPORE PTE LTD
05.2022 - 12.2022
- Upselling and cross-selling products to increase monthly sales and revenue
- Assisting customers in finding products that meet their needs and preferences
- Processing sales transactions and maintaining accurate records of sales
- Building and maintaining relationships with customers to ensure repeat business
- Collaborating with other sales associates and team members to achieve sales targets and provide exceptional customer service
Graphic Designer
SING KWONG SKS MART SDN BHD
08.2014 - 02.2016
- As a graphic designer for a retail supermarket, I designed eye-catching signage and in-store displays that effectively promoted weekly sales and seasonal promotions
- Through my use of typography, color theory, and layout design, I was able to create visually appealing product packaging that helped increase sales and brand recognition for the supermarket
- By collaborating with the marketing team, I was able to develop cohesive brand identities and style guides that helped maintain consistency across all retail supermarket marketing channels
Education
Bachelor (Hons) - Design Technology (Graphic Design)
University Malaysia Sarawak
Skills
- OVERSEEING END-TO-END OPERATIONS
- ATTENTION TO DETAIL
- EFFECTIVE TIME MANAGEMENT
- MULTITASKING
- COMMUNICATION
- NEGOTIATION
- PROFICIENT IN MICROSOFT OFFICE SUITE
Personal Information
- Date of Birth: 08/29/91
- Nationality: Singapore Permanent Resident
- Address: Blk 15, Teck Wyne Lane, #13-131 Singapore 680015
Additional Information
Food Safety & Hygiene Course L1
at Ascendo Academy Pte Ltd, Nov 2022
Timeline
Sales, Operations Manager
DOTZU SINGAPORE PTE LTD
07.2024 - Current
Service Crew (Part-time)
HAO MART PTE LTD
04.2023 - 12.2023
Sales Associate (Part-time)
PVH SINGAPORE PTE LTD
05.2022 - 12.2022
Senior Procurement Executive
HAO MART PTE LTD
04.2016 - 06.2024
Graphic Designer
SING KWONG SKS MART SDN BHD
08.2014 - 02.2016
Bachelor (Hons) - Design Technology (Graphic Design)
University Malaysia Sarawak
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