Summary
Overview
Work History
Education
Skills
Languages
Extra-curricular activities
Timeline
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Sinclair Tan Ying Qi

Sinclair Tan Ying Qi

Singapore

Summary

I am a goal-oriented, responsible, and mature individual who is capable of working in a team and independently. I am self-motivated to learn and undertake new challenges in order to produce better ideas and demonstrate problem-solving skills that would be of value to the company and my career growth.

Overview

10
10
years of professional experience

Work History

Tax Associate

Deloitte
01.2024 - Current
  • Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
  • Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
  • Prepared accurate tax returns for individuals, partnerships, corporations, maximizing deductions and credits.
  • Developed strong relationships with clients through consistent communication regarding their unique needs and goals related to taxation matters.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Managed portfolio of assigned clients'' accounts, monitoring deadlines, payments, refunds, and other critical aspects of their financial health.

Cabin Crew

Singapore Airline
08.2016 - 12.2023
  • Communicated effectively with passengers and other crew members to ensure a smooth and efficient flight
  • Collaborated with cabin crew to ensure cabin services were completed on time and to the highest standards
  • Give mentorship to fellow new crew to boost their confidence and ensure they can provide service excellence
  • Take ownership to resolve any passenger request onboard
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
  • Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.

Temporary Clinic Assistant

Trinity Medical Clinic
11.2015 - 07.2016
  • Scheduled patient appointments and managed the flow of the clinic to ensure efficient patient care
  • Performing minor diagnostic tests and procedures as directed by healthcare professionals
  • Dispenses prescription medication and other medical products to patients under the direction of a licensed pharmacist
  • Perform administrative duties, including receiving and inputting prescription orders, operating cash registers and restocking inventory

Education

Bachelor of Business in Management -

Murdoch University
05.2022

Diploma - Healthcare Service Management

Republic Polytechnic
03.2016

GCE 'O' Level - undefined

Deyi Secondary School
12.2012

Skills

  • Effective communication
  • Strong organizational skills
  • Adaptability
  • Ability to Work in a Team
  • Leadership Skills
  • Organization skills

Languages

Proficient in English and Mandarin

Extra-curricular activities

Care Ambassador , Tan Tock Seng April 2020 — February 2021 Perform basic care giving activities and patient care services within a healthcare setting to meet patient's needs in collaboration with the healthcare team Engage and interact with patients and families to understand their needs and manage their expectation Manage feedback from patients and families confidently through effective communication 


Dance Captain , Modern Dance Interest Group April 2014 — March 2015 Responsible for overseeing and maintaining dance member's standards of all choreography within a production Conduct dance practice exercises during training

Timeline

Tax Associate

Deloitte
01.2024 - Current

Cabin Crew

Singapore Airline
08.2016 - 12.2023

Temporary Clinic Assistant

Trinity Medical Clinic
11.2015 - 07.2016

Diploma - Healthcare Service Management

Republic Polytechnic

GCE 'O' Level - undefined

Deyi Secondary School

Bachelor of Business in Management -

Murdoch University

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Sinclair Tan Ying Qi