Simran Keshri
Sr Technical Business Analyst
Summary
Instrumental Sr. Technical Business Analyst with real product development experience as a Sr Application developer bringing 6+ years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer, and project needs. Successful at motivating teams to meet demanding timelines.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Senior Technical Business Analyst
Thoughtworks Singapore
03.2023 - Current
- Led one of the key 'Strategic National Projects' for application modernization from legacy software to modern digital solutions, saving $1.2M
- Handpicked (1/550 Indian employees) to work in Singapore on a critical government project
- Received client appreciation across all projects for delivering consistent value with sound technical consulting skills
- 1/30 LTA’s granted an extension for being capable of utilizing product management aspects backed by profound technical expertise
- Headed proprietary Security Access Manager replacement project using node-oidc-provider and openid-client libraries for the government
- Eliminated annual license cost of $450k; Reallocated the budget for automation, relieving operations team's capacity by 20%
- Enhanced UI/UX by rewriting custom authorization components and re-evaluating features like SSO, auditing and error handling
- Led re-platforming services from proprietary IBM Web Server to EKS, reducing the annual licensing cost by $800k
- Freed up 20% sprint capacity of a 10-member Ops team; Reduced memory and CPU expenses by 80% and 50% respectively
- Optimized architecture by reducing Kafka event flow for trivial cases and converting services to cron jobs
- Enhanced & prioritized 10 features with end-to-end sprint management and collaborated with engineering teams for deployment and UAT
- Liaised with 3+ teams to design product journeys, integrating user feedback & enabling to minimize handover efforts
- Devised go-live strategy with robust monitoring and alerting for apps, enhancing performance and obviating the need for L2 support
- Pioneered product delivery from inception to launch with an 8+ member cross-functional team and coordinated with 3 PMs with varying priorities
- Crafted product roadmaps, set KPIs/SLAs, authored PRDs, planned releases with risk assessment, and executed go-to-market strategy after conducting intensive UAT
- Anchored inception with 30+ stakeholders driving requirement gathering and analysis, using strategic thinking to build product backlog
- Led product transition to client teams by creating process/architecture docs & facilitating seamless handovers to support teams
- Fostered a culture of growth through continuous feedback within the team and guided new members through mentorship programs.
- Increased team productivity by providing training on new software tools and methodologies.
- Mentored junior team members in both technical skills and business analysis techniques for continued professional growth.
- Facilitated issue resolution during UAT testing phases by coordinating efforts between developers and end users.
Senior Application Developer
Thoughtworks Singapore
07.2022 - 03.2023
- Led features of an Authorization Framework to enable 140k+ users to seamlessly access government services
- Built further reliable and maintainable systems by using modern tech stack and increasing unit/integration test coverage to >90%
- Developed 3 microservices with dedicated DB, independent of the existing monolithic architecture, enabling data sync via Kafka
- Prioritized features, managed stakeholders and created user stories as a feature-lead to build alerting and availability/tracking dashboards
- Incorporated shift-left security by automating OWASP dependency-check, FoD, Sonar scans & secret detection using CI/CD pipelines
- Paved way for maintainable and extensible systems by adopting a modern tech stack that allows building new features faster.
- Utilized agile methodologies to respond quickly to changing requirements, ensuring timely delivery of critical functionality.
- Contributed to architectural decisions that resulted in more scalable and maintainable applications for long-term success.
- Demonstrated technical proficiency in multiple programming languages and platforms, enabling rapid adaptation to new project requirements and reducing time to market.
- Participated in code reviews, promoting adherence to coding standards while continuously improving code quality across projects.
- Consistently met or exceeded performance goals by effectively managing workload priorities under tight deadlines.
Senior Application Developer
Thoughtworks India, Pune
03.2021 - 04.2022
- Led features and built a business critical PoC for a Global Investment Bank dealing with fraud analytics and risk assessment
- Headed development of a compliance rule engine by building risk assessment and fraud analytics features analyzing user feedback
- Solely developed a multilingual 'Speech to Text' PoC by utilizing Azure Cognitive Services and automated transcription using Python
- Saved 80+ man-hours per week in manual transcription for fraud detection, increasing accuracy and efficiency
- Received recognition from client’s APAC Head of Technology for a ready to deploy customizable PoC for the required use cases
- Mastered Power BI to create comprehensive analytics dashboards for product owners and senior leadership stakeholders
- Improved overall product quality through continuous code refactoring, enhancing test-coverage and building CI/CD pipelines.
Application Developer
Thoughtworks India
01.2019 - 02.2021
- Crafted a Personal Loan product for a leading Indian bank, integrating end-to-end video KYC and enhancing lead generation feature
- Redesigned a Global Consulting Firm's Intranet, leading development of features like infra/app pipelines and user-centric search filters.
- Adhered to strict coding standards, ensuring the maintainability and scalability of developed applications over time.
- Worked closely with clients throughout the development process to gather feedback, ensuring that final products met their expectations.
- Developed reusable components/libraries streamlining future projects saving both time resources while simultaneously standardizing codebase ensuring consistency across all applications.
- Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality.
Application Developer
BNY Mellon Technology
07.2017 - 08.2018
- Designed an AI-ChatBot to automate the manual help desk support process managing 1000+ employees' access to corporate devices
- Enabled automated interactions, issue resolution and account operations through APIs, applying Agile methodologies with JIRA.
- Implemented user-friendly interfaces, improving overall user experience and satisfaction rates.
- Generated detailed documentation to assist other developers and facilitate future maintenance efforts.
- Leveraged cutting-edge technologies like machine learning algorithms or AI tools when designing innovative solutions tailored specifically towards target audiences' needs.
Education
Bachelor of Engineering - Computer Science
Pune Institute of Computer Technology
India 04.2014 - 05.2017
Diploma in Computer Science -
Government Polytechnic, Pune
07.2011 - 05.2014
Class X -
Poona Women’s Council
06.2013 - 05.2014
Skills
Requirements Gathering and Analysis
Business Process Mapping
Forecasting and planning
Product Roadmapping
Product requirements documentation
Product Backlog Management
Voice of Customer Analysis
Sprint Planning
Cross-departmental Alignment
Tech Stack
- Languages and libraries: Java, Node.js, AIML, Kotlin, Python, Spring-boot, React.js
- Infra: AWS, EKS, ECS, AWS Fargate, Azure Cognitive services, Kafka, Istio, Containers, Docker
- Databases: MySQL, Oracle SQL, MongoDB
- Tools: Gitlab, GoCD, Jenkins, Sonar, FoD, Power BI, JIRA, Trello, Mural, Figma, SHIP (bamboo, bitbucket, confluence)
Extracurricular Activities
- Secured runner-up position in a chatbot hackathon aimed at innovating solutions for a leading Indian bank
- Developed real-time Covid-19 data visualizations for active, recovered, and death cases worldwide for a hackathon
- Contributed to an NGO called ‘Drishti’ in Pune India that works for the academic welfare of the blind students
- Volunteer for House Visit for Seniors citizens and organize outings for low income background kids in Singapore
Certification
Certified Scrum Product Owner
Timeline
Certified Scrum Product Owner
09-2023
Senior Technical Business Analyst
Thoughtworks Singapore
03.2023 - Current
Senior Application Developer
Thoughtworks Singapore
07.2022 - 03.2023
Senior Application Developer
Thoughtworks India, Pune
03.2021 - 04.2022
Application Developer
Thoughtworks India
01.2019 - 02.2021
Application Developer
BNY Mellon Technology
07.2017 - 08.2018
Bachelor of Engineering - Computer Science
Pune Institute of Computer Technology
04.2014 - 05.2017
Class X -
Poona Women’s Council
06.2013 - 05.2014
Diploma in Computer Science -
Government Polytechnic, Pune
07.2011 - 05.2014