Overview
Work History
Education
Skills
Accomplishments
Skill Sets
Personal Information
Awards
Timeline
AccountManager
SIM SI VUI

SIM SI VUI

Overview

24
24
years of professional experience

Work History

Air Export Operation Supervisor

SAVINO DEL BENE
02.2022 - Current
  • Procurement of Airlines rates and negotiation
  • Cutting and processing Air Waybills for various cargo shipments, ensuring accurate information and timely submission
  • Handle permit applications and ensure all necessary documentation is provided for customs clearance and shipment approval
  • Lodged cargo with transportation authorities and customs for timely movement, adhering to regulatory guidelines
  • Coordinated with internal and external stakeholders to ensure cargo processing was smooth and aligned with deadlines
  • Monitored cargo status and updated shipment data, maintaining detailed records of all activities to ensure timely delivery
  • Ensured compliance with logistics regulations to avoid delays or shipment issues
  • Implement process improvements to reduce costs and enhance service quality
  • Handle escalated customer inquiries and resolve operational challenges promptly

Freight Planner

KUEHNE + NAGEL PTE LTD
09.2019 - 01.2022
  • Procurement of Airlines rates and negotiation
  • Oversee the ULD optimization for all regions ex Singapore for better achieved rates
  • Route planning base on cost efficiency and transit
  • Manage Airfreight Export Operations for smooth business processes
  • Evaluation of airlines performance / KPI through data reporting
  • Process and cost improvement through creation of new console, BSA and local deals
  • Reviews and Evaluates Air Export Operations Plan to recommend how to improve the operations to improve productivity, reduce costs and improve yields
  • Handle BUP Program and acquiring of block space agreements with airlines
  • Oversee and manage any dispute/claims with Airlines/Suppliers
  • Gather and analyze market situation for future space planning
  • Airlines relationship management
  • Supporting pricing team on the procurement of rates for RFQ / Tenders
  • Manage Airfreight consolidation planning with the acquired space allotments

Operation Specialist

Federal Express (Singapore) Pte Ltd
05.2018 - 09.2019
  • Data extraction and report for service performance measurement and analysis
  • Ensure the accuracy of reported information and timely distribution
  • Generate local warehouse and hub ad-hoc reports and analysis
  • Maintain and backup an information database to store internal and external reports
  • Create and maintain a benchmarking database
  • Weekly and monthly service performance analysis and reporting
  • Monitor service performance and highlight potential opportunities for improvement to management
  • Follow up with relevant parties (Origin, Destination, Hubs) on any service issues
  • Proactively propose solutions based on data analyses results with the aim of increasing service quality performance
  • Improvement process implementation and aftereffects checks
  • Conduct service quality related training if required
  • Ensure on time and accurate updating of the routing guide
  • Conduct internal audits to ensure compliance to SOPs
  • Work with relevant Hub functions to ensure adherence to SOPs
  • Prepare and present process improvement plans, growth plans and workflow improvements
  • Work with internal customers to create Hub’s efficiency performance indicators
  • Initiate and lead all service quality data gathering efforts at the floor level
  • Implement optimized cost-service-quality-safety solutions
  • Develops business cases and submits capital requests for business approvals

Senior Operation Officer / System & Process Analysis

TNT Express Worldwide (Singapore) Pte Ltd
06.2001 - 05.2018
  • Perform Data analysis with solving operational issues
  • Oversee management of all operational activities relating to data capturing process
  • Arrange Import / Export shipment to/from destination
  • Oversee the data entry of goods movements (inbound/outbound) into system
  • Perform Export shipment uplift to destination
  • Handling customer operational enquiries on import / export
  • Troubling of all import / export shipments’ issues
  • Prepare monthly reports, to plan deployment staff on shift duties
  • Oversee the contractor on the pickup and lodgment of shipments to terminal
  • Ensure all Export / Import documents are complying and accurate

Education

Diploma -

Logistics and Supply Chain Management
05.2018

Certificate -

Microsoft Excel 2003
10.2010

Certificate -

Achievement (5S Implementation Workshop)
06.2009

Certificate -

Dangerous Goods Awareness Training Programme
05.2009

ES-WPS-1CRM-0 -

Communications and Relationship Management
07.2006

Certificate -

Delegate Effectively to Achieve Results
11.2005

Certificate -

Basics of Supervision for Junior Supervisors or Leaders
08.2004

Diploma - Informatics College, Malaysia

computer studies
01.2000

Skills

  • Data crunching and Analytic
  • Program and process designing for operational excellence
  • ULD consolidation and build-up
  • Route development and airlines procurement
  • Export operation management
  • Team management and supervision
  • Time Management & Multitasking
  • Customer service and support
  • Airlines industry knowledge and regulations

Accomplishments

  • 06/01/24, IATA Dangerous Goods Regulations (DGR) Certification
  • 05/01/23, Operate Forklift Certification
  • 10/01/22, Customs Competency Test for Declarants
  • 05/01/18, Diploma in Logistics and Supply Chain Management
  • 10/01/10, Certificate of Microsoft Excel 2003
  • 06/01/09, Certificate of Achievement (5S Implementation Workshop)
  • 05/01/09, Certificate of Dangerous Goods Awareness Training Programme (TNT Express Worldwide (Singapore)
  • 07/01/06, ES-WPS-1CRM-0 Communications and Relationship Management
  • 07/01/06, ES-WPS-1PD-0 Problem Solving and Decision Making.
  • 11/01/05, Certificate in Delegate Effectively to Achieve Results.
  • 08/01/04, Certificate in Basics of Supervision for Junior Supervisors or Leaders.
  • 01/01/00, Diploma in computer studies (Informatics College, Malaysia)

Skill Sets

  • Data crunching and Analytic
  • Program and process designing for operational excellence
  • ULD consolidation and build-up
  • Route development and airlines procurement
  • Export operation management
  • Team management and supervision
  • Time Management & Multitasking
  • Customer service and support
  • Airlines industry knowledge and regulations

Personal Information

  • Ethnicity: CHINESE
  • Date of Birth: 08/10/80
  • Nationality: MALAYSIAN SINGAPORE PR

Awards

  • 12/01/16, TNT Express Long Service Award - 15 years
  • 12/01/12, TNT Express Orange Star Award 2012
  • 12/01/11, TNT Express Long Service Award - 10 years
  • 12/01/09, TNT Express CS favorite working partner
  • 12/01/08, TNT Express Engagement Award
  • 12/01/06, TNT Express Long Service Award - 05 years

Timeline

Air Export Operation Supervisor

SAVINO DEL BENE
02.2022 - Current

Freight Planner

KUEHNE + NAGEL PTE LTD
09.2019 - 01.2022

Operation Specialist

Federal Express (Singapore) Pte Ltd
05.2018 - 09.2019

Senior Operation Officer / System & Process Analysis

TNT Express Worldwide (Singapore) Pte Ltd
06.2001 - 05.2018

Certificate -

Microsoft Excel 2003

Certificate -

Achievement (5S Implementation Workshop)

Certificate -

Dangerous Goods Awareness Training Programme

ES-WPS-1CRM-0 -

Communications and Relationship Management

Certificate -

Delegate Effectively to Achieve Results

Certificate -

Basics of Supervision for Junior Supervisors or Leaders

Diploma - Informatics College, Malaysia

computer studies

Diploma -

Logistics and Supply Chain Management
SIM SI VUI