Lovel Sim
Summary
Dynamic Nurse Manager and Senior Veterinary Technician with a proven track record at Westside Emergency, excelling in staff leadership and quality improvement. Expert in clinical procedures and conflict management, fostering a culture of professional growth and high-quality patient care. Committed to enhancing team performance and implementing effective training programs.
Knowledgeable trainer with solid background in delivering engaging and effective training programs. Developed and implemented comprehensive training materials that enhanced employee performance and productivity. Proven ability in instructional design and group facilitation.
Overview
13
13
years of professional experience
Work History
Nurse Manager & Senior Veterinary Technician
Westside Emergency
09.2018 - Current
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Managed hiring and interviews for new nurses.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
- Skilled in clinical procedures such as intravenous catheter placements, phlebotomy, GA monitoring, radiology and more.
- Headed complex shifts, assisting vets in clinical procedures and keep up with patient treatment plans.
Veterinary Technician
Singapore Veterinary Animal Clinic
04.2014 - 02.2018
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Assisted in surgeries and monitoring GA.
- Assisted in phlebotomy.
Founder & Professional Pet Groomer
Us2pets LLP
08.2012 - 08.2014
- Established a successful business by identifying market needs and developing innovative solutions.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
Education
Associate of Science - Veterinary Science
Ngee Ann Polytechnic
09-2018
High School Diploma -
MDIS - Management Development Institute of Singapore
07-2014
Associate of Arts - Pet Grooming
P.S.G Cooperation Union - Prestige Grooming Academy
11-2011
Skills
- Staff supervision
- Quality improvement
- Critical thinking
- Department management
- Staff leadership
- Hiring and terminations
- Clinical supervision
- Staff development
- Patient education and advocacy
- Direct patient care
- Conflict management
- Performance improvement
- Emergency response
- Staff coaching and mentoring
Timeline
Nurse Manager & Senior Veterinary Technician
Westside Emergency
09.2018 - Current
Veterinary Technician
Singapore Veterinary Animal Clinic
04.2014 - 02.2018
Founder & Professional Pet Groomer
Us2pets LLP
08.2012 - 08.2014
Associate of Science - Veterinary Science
Ngee Ann Polytechnic
High School Diploma -
MDIS - Management Development Institute of Singapore
Associate of Arts - Pet Grooming
P.S.G Cooperation Union - Prestige Grooming Academy
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