Summary
Overview
Work History
Education
Skills
Timeline
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Sim Chen Xiu

Summary

With six years of service industry experience, including roles in retail, customer service, and as a bar waitress. A dedicated professional driven by a passion for continuous learning. Known for their hardworking ethic, actively seeking opportunities to expand their skill set which spans, adaptability in diverse work environments, and a proven ability to excel in client retention and relationship building. Poised to make meaningful contributions in any professional setting

Overview

5
5
years of professional experience

Work History

Part-Time Salesperson

Crane Living
03.2022 - Current
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Waitress

ThunderBird Bistro
03.2021 - Current
  • Used cash registers and credit card machines to cash out customers.
  • Occasionally helping behind the bar when need
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Junior Interior Designer

Audrey Lee Interiors
08.2022 - 03.2023
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Participated in furniture selection and documentation of specifications.
  • Prepared product and layout documents implementing diverse design concepts.
  • Collaborated with contractors and suppliers for smooth execution of design plans.

Part Time - Host

BOUNCE Singapore
03.2019 - 06.2021
  • Stocked, tagged and displayed merchandise as required.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Welcome and service customers in an efficient and friendly manner while providing a high level of product and service knowledge
  • Deal with customer issues directly and resolving it promptly.
  • Input accurate data in POS as it directly impacts reporting and analysis
  • Comply with cash and credit card security procedures
  • Contribute to a safe environment for all customers, team members and contractors with a prevention focus.

Education

Higher Nitec - Architectural Technology

ITE College Central
Singapore
2021

Nitec Certification - Interior & Exhibition

ITE College Central
Singapore
2019

Skills

  • Organizational skills
  • Team player mentality
  • Adaptability
  • Client retention
  • Relationship building
  • Interpersonal skills
  • Customer Service

Timeline

Junior Interior Designer

Audrey Lee Interiors
08.2022 - 03.2023

Part-Time Salesperson

Crane Living
03.2022 - Current

Waitress

ThunderBird Bistro
03.2021 - Current

Part Time - Host

BOUNCE Singapore
03.2019 - 06.2021

Higher Nitec - Architectural Technology

ITE College Central

Nitec Certification - Interior & Exhibition

ITE College Central

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Sim Chen Xiu