SILVINNI FRANSISKA
Summary
Dynamic professional with a proven track record, excelling in client relationship building and business development. Successfully expanded the customer base and enhanced market presence through strategic planning and data-driven decision making, resulting in increased client retention and significant upsell opportunities.
Overview
23
23
years of professional experience
Work History
Director
Sinavindo International Pte. Ltd.
03.2023 - Current
- Developed and executed a comprehensive strategic business plan that expanded the customer base, enhanced market penetration, and reinforced the company's brand presence in a competitive market.
- Cultivated and maintained strong, long-term client relationships by deeply understanding customer needs and delivering tailored solutions, resulting in increased client retention and upsell opportunities.
- Oversaw the company’s primary key accounts, ensuring sustained revenue generation through monthly/annual sales forecasting, expense reporting, and proactive recovery strategies for underperforming segments.
Key Account Manager
Go Holdings Pte. Ltd.
03.2012 - 02.2023
- Managed recruitment, objectives setting, coaching and performance monitoring of Indonesia sales representatives.
- Built and promoted strong, long-lasting customer relationships by partnering with them, and understanding their needs.
- Presented sales, revenue and expenses reports and realistic forecasts to the management team.
- Designed and implemented strategic business plan to expand company’s customer base and ensure its strong presence.
- Managed company main account sales, present monthly and annual sales, revenue and expenses reports and realistic forecasts to the management team and provide recovery plan when the sales does not meet expectation.
Purchaser
PT Ribella Pusaka
07.2002 - 01.2010
- Liaised and maintained good relationship with customers to ensure their requirements are met with optimum solution.
- Identified, evaluated, managed and maintained good relationship with suppliers to enjoy competitive price, quality and services.
- Negotiated with suppliers on terms and conditions.
- Prepared and processed request-for-quotations (RFQs), purchase orders, invoices and ensure proper documentations & compliances to policies & procedures.
- Coordinated & tracked shipments, oversee all phases of delivery to ensure ship dates are met.
- Interpreted for international customers as required.
Education
Bachelor's Degree in Linguistics/Languages - Chinese Language For Business
Sun Yat Sen University
Guangzhou01-2010
Skills
- Client relationship building
- Business development
- Key account management
- Decision-making
- Strategic planning
- Budget control
- Verbal and written communication
- People management
Languages
English
Chinese (Mandarin)
Indonesian
Timeline
Director
Sinavindo International Pte. Ltd.
03.2023 - Current
Key Account Manager
Go Holdings Pte. Ltd.
03.2012 - 02.2023
Purchaser
PT Ribella Pusaka
07.2002 - 01.2010
Bachelor's Degree in Linguistics/Languages - Chinese Language For Business
Sun Yat Sen University
Similar Profiles
Dharmaraj BalakrishnanDharmaraj Balakrishnan
General Labor Worker and Operations Manager at R&R Express Pte Ltd Singapore, Callate International Pte Ltd SingaporeGeneral Labor Worker and Operations Manager at R&R Express Pte Ltd Singapore, Callate International Pte Ltd Singapore
DAN SUBERANO SEGUIDAN SUBERANO SEGUI
Network Engineer at AGGASYS SOLUTIONS PTE LTD / CHALONE INTERNATIONAL PTE LTDNetwork Engineer at AGGASYS SOLUTIONS PTE LTD / CHALONE INTERNATIONAL PTE LTD
Low Seow Boon AlvinLow Seow Boon Alvin
Quality Controller at International Woodchip Corporation Pte Ltd, a subsidiary company of RGE Pte LtdQuality Controller at International Woodchip Corporation Pte Ltd, a subsidiary company of RGE Pte Ltd
Grace MadisonGrace Madison
Director at Creative Kids Preschool LLCDirector at Creative Kids Preschool LLC
JAIME MILLARDJAIME MILLARD
Director at J Group Platinum LtdDirector at J Group Platinum Ltd