Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Associate
JPMorgan Chase Bank, N.A.
01.2018 - Current
Data Analysis and Interpretation: Analyze complex data sets to identify trends, patterns, and insights that inform business decisions
Reporting and Visualization: Create and maintain comprehensive reports and dashboards using tools like Tableau and QlikView, effectively communicating findings to stakeholders
Data Quality Assurance: Ensure data accuracy and integrity through validation techniques and regular audits, enhancing the reliability of analysis
Collaboration with Teams: Work closely with cross-functional teams, including business analysts, developers, and operational teams, to gather requirements and deliver data-driven solutions
ETL Processes: Design and implement Extract, Transform, Load (ETL) processes to integrate data from various sources, ensuring seamless data flow and accessibility
Problem-Solving: Identify and troubleshoot data-related issues, providing technical solutions to enhance data management processes
Stakeholder Engagement: Present analytical findings to business leaders and stakeholders, translating complex data insights into actionable recommendations
Documentation and Best Practices: Maintain detailed documentation of data processes and ensure adherence to best practices for data management and reporting
Continuous Improvement: Stay updated with industry trends and technologies to drive innovation in data analysis and reporting methodologies
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Senior Software Engineer
ITCAN Pte Ltd
09.2016 - 01.2018
Company Overview: Client (National University of Singapore)
Business Intelligence Consulting: Collaborate with various faculties to assess and address their Business Intelligence requirements
Data Quality Assessment: Evaluate data quality and extract data from multiple sources (SQL, Oracle, SharePoint, Salesforce), structuring data models and developing user interfaces
Full Development Lifecycle: Lead the development process, including scripting, unit testing, and presenting solutions to stakeholders for deployment
Technical Consulting: Provide expert technical consulting to support business needs and drive effective solutions
Application Development: Design and develop new applications to meet evolving business requirements
Technical Troubleshooting: Diagnose and resolve technical issues efficiently, ensuring smooth operation and minimal disruption
Client (National University of Singapore)
Technical Consultant
Avensys Consulting Pte Ltd
10.2015 - 08.2016
Data Quality Assessment: Analyze data from third-party vendor software, ensuring its integrity and quality for effective analysis
Best Practices Recommendations: Advocate for best practices in data maintenance to enhance analysis accuracy and reliability
Business Requirements Gathering: Collaborate with stakeholders to gather business requirements, delivering tailored solutions through QlikView
Complexity Simplification: Streamline data relationships across various sources, reducing ambiguity and enhancing clarity
Analytical Solutions Development: Provide insights through market basket analysis and comparative analysis, leveraging an understanding of the process chain
Performance Assurance: Ensure that existing reports meet or exceed established performance and availability standards
Cross-functional collaboration: Work with core DBA and operational teams to provide necessary support for the reporting environment
Quality Deliverables: Deliver all work products in accordance with best practice standards, ensuring high-quality outcomes
BI Development Best Practices: Define and implement best practices for Business Intelligence development, scripting, configuration, and release management
Technical Consulting: Offer technical expertise for in-house and client projects focused on QlikView and Qlik Sense development and administration
Software Engineer
CGI Inc.
06.2012 - 09.2015
Company Overview: Client (Aon UK)
Identify Process Improvements: Analyze and pinpoint opportunities for process simplification across the organization, collaborating with operational teams and business partners to automate workflows and eliminate manual steps in report generation and delivery
Develop Reporting Solutions: Create analytical, decision support, and operational reports that drive insights and enhance decision-making capabilities
Collaborate with Stakeholders: Work closely with business analysts and key technology partners to address reporting needs, developing new reports or modifying existing ones to better meet requirements
Manage Report Inventory: Oversee the existing report inventory, implementing changes to enhance accuracy and reduce redundancy by consolidating or retiring reports as necessary
Data Maintenance and Correction: Coordinate with the Legal Data Warehouse team to ensure the integrity of dimensional and fact data, which is critical for report accuracy and availability
Database Requirement Analysis: Assist in defining database requirements, evaluating existing models and reports to identify efficiency improvements and troubleshoot technical issues
Performance Monitoring: Ensure all reports meet or exceed established performance and availability targets, collaborating with DBA and operational teams to support the reporting environment
Quality Assurance: Deliver all work products adhering to best practice standards, ensuring high-quality outcomes and client satisfaction
Client (Aon UK)
Education
Bachelor of Technology - Information Technology
Anna University
04.2001 -
Skills
Data analysis
Certification
Certified Tableau Desktop Specialist
Personal Leadership Role
Area Director, Toastmasters International, 2023-2024, Singapore
Vice President, Global Payments Sales and Marketing Control Manager at JPMorgan Chase Bank N.A.Vice President, Global Payments Sales and Marketing Control Manager at JPMorgan Chase Bank N.A.