Summary
Overview
Work History
Education
Skills
DESIGNING /COOKING
Timeline
Generic

Karol SH

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

17
17
years of professional experience

Work History

Sales/Customer Service Executive

JCS DIGITAL SINGAPORE PTE LTD
01.2006 - 06.2013
  • Described product and service details to customers to provide information on benefits and advantages.
  • Developed working relationships with internal and external customers while assisting with account management duties.
  • Informed customers of upcoming promotions and deals to boost sales.
  • Persuaded customers to sign up for customer loyalty program to generate additional company revenue.

Stall Assistant

Kingfishes
04.2021 - 03.2023
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

Education

High School Diploma -

OUTRAM SECONDARY SCHOOL
SINGAPORE
11.1981

Some College (No Degree) - Food Safety Hygiene

AESTHETICAR PTE LTD
Singapore

Skills

  • Team Training
  • Customer Relations
  • Quality Assurance Controls
  • Customer Transactions
  • Product Promotion
  • Clerical Support
  • Administrative Support
  • Customer Service

DESIGNING /COOKING

I was a freelance designer.

I was helping food stall  for food preparation. ( with a food safety hygiene certificate)

Timeline

Stall Assistant

Kingfishes
04.2021 - 03.2023

Sales/Customer Service Executive

JCS DIGITAL SINGAPORE PTE LTD
01.2006 - 06.2013

High School Diploma -

OUTRAM SECONDARY SCHOOL

Some College (No Degree) - Food Safety Hygiene

AESTHETICAR PTE LTD

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Karol SH