SIEW GEK NG
Summary
Hardworking and passionate job seeker with strong organizational skills eager to level money changer position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Admin
Beauty Plus Marketing Pte Ltd
02.2022 - Current
- Preparing invoice
- Ad-hoc duties
Retail Assistant
Phoon Huat Pte Ltd
09.2020 - 01.2022
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Sales Consultant
Travelex Holdings (S)Pte Ltd
10.2018 - 07.2020
- Assisting customer with currency exchange
- Informing customer about applicable rates
- Selling sim card
- General enquiry
Cash Refund Officer
Global Tax Free Pte Ltd
10.2017 - 09.2018
- Handling cash refund
- Enquiry on procedure for GST refund
Retail Supervisor
Muji (Singapore) Pte Ltd
08.2012 - 10.2017
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Coordinated merchandising displays, signage and sales enablement.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Stock take
Retail Assistant
ANBC Marketing
01.2012 - 01.2013
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted customers with prompt and polite support in-person and via telephone.
Sales assistant
NBC Stationery & Gift Shop
07.2007 - 07.2012
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Retail Supervisor
Popular Book Co (Pte) Ltd
01.2004 - 01.2007
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Coordinated merchandising displays, signage and sales enablement.
- Monitored cashiers' work and balanced registers to maintain strong financial controls.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Stock-take
Retail Assistant
Popular Book Co (Pte) Ltd
01.1999 - 01.2000
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise and arranging according to publisher
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
Certificate in Retailing (Sales & Customer Service -
Singapore Retailers Association
Singapore03.1999
GCE N LEVEL -
Yio Chu Kang Secondary School
Singapore1997
Skills
- Accurate money handling
- Merchandise display
Timeline
Admin
Beauty Plus Marketing Pte Ltd
02.2022 - Current
Retail Assistant
Phoon Huat Pte Ltd
09.2020 - 01.2022
Sales Consultant
Travelex Holdings (S)Pte Ltd
10.2018 - 07.2020
Cash Refund Officer
Global Tax Free Pte Ltd
10.2017 - 09.2018
Retail Supervisor
Muji (Singapore) Pte Ltd
08.2012 - 10.2017
Retail Assistant
ANBC Marketing
01.2012 - 01.2013
Sales assistant
NBC Stationery & Gift Shop
07.2007 - 07.2012
Retail Supervisor
Popular Book Co (Pte) Ltd
01.2004 - 01.2007
Retail Assistant
Popular Book Co (Pte) Ltd
01.1999 - 01.2000
Certificate in Retailing (Sales & Customer Service -
Singapore Retailers Association
GCE N LEVEL -
Yio Chu Kang Secondary School
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