SIEW MENG WEI (MAC)
Summary
About Me
- Date of Birth : 13 March 1998
- Gender : Female
- Marital Status : Engagement
- Religion : Buddhist
- Height : 151cm
- Weight : 38kg
- MBTI : INTJ
Overview
9
9
years of professional experience
Work History
Admin
CENTURY (BAI NIAN) HOLDINGS PTE LTD
07.2023 - 04.2025
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Self-Employed
FIRSTJOY_LIGHTFOOD
02.2023 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
Operations Assistant
126 LIVE MALL
01.2021 - 01.2023
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
- Streamlined customer service processes, allowing for quicker resolution of queries and complaints.
- Managed inventory control, ensuring stock levels were maintained to support daily operations effectively.
Beautician
VV BEAUTY GEMAS
07.2019 - 08.2020
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
- Increased customer loyalty with exceptional customer service and follow-up care advice.
Beautician
DERMIQUE SUNWAY
05.2018 - 01.2019
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
- Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
- Increased customer loyalty with exceptional customer service and follow-up care advice.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Mentored junior beauticians helping them refine their skills while offering guidance on best practices.
Cosmetology Student
SKINZ DERMAL PHYSIOLOGICAL-DERMIQUE SEGAMAT
03.2016 - 05.2018
- Mentored fellow students in various cosmetology practices by sharing expertise gained through hands-on experience and coursework completion.
- Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
- Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
- Achieved a high level of customer retention through exceptional communication, time management, and problem-solving skills.
- Improved client confidence with skincare treatments such as facials, chemical peels, microdermabrasion sessions, and extractions performed based on individual skin types and conditions.
- Maintained clean and sanitized workstation, ensuring safe and welcoming environment for clients.
Education
Skin Cosmetology
DERMIQUE INTERNATIONAL COSMESTOLOGY ACADEMY
MALAYSIA05-2018
Skin Cosmetology
CITY & GUILD (UK)
MALAYSIA05-2018
Skin Cosmetology
JPK-SKM 2
MALAYSIA05-2018
Secondary Education
SIJIL PELAJARAN MALAYSIA
MALAYSIA01-2015
Middle School Education
PENILAIAN MENENGAH RENDAH
MALAYSIA01-2013
Primary Education
UJIAN PENCAPAIAN SEKOLAH RENDAH
MALAYSIA01-2010
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- Time management
- Document management
- Mail handling
- Problem-solving
Languages
Chinese (Mandarin)
Chinese (Cantonese)
English
Malay
Timeline
Admin
CENTURY (BAI NIAN) HOLDINGS PTE LTD
07.2023 - 04.2025
Self-Employed
FIRSTJOY_LIGHTFOOD
02.2023 - 05.2023
Operations Assistant
126 LIVE MALL
01.2021 - 01.2023
Beautician
VV BEAUTY GEMAS
07.2019 - 08.2020
Beautician
DERMIQUE SUNWAY
05.2018 - 01.2019
Cosmetology Student
SKINZ DERMAL PHYSIOLOGICAL-DERMIQUE SEGAMAT
03.2016 - 05.2018
Skin Cosmetology
DERMIQUE INTERNATIONAL COSMESTOLOGY ACADEMY
Skin Cosmetology
CITY & GUILD (UK)
Skin Cosmetology
JPK-SKM 2
Secondary Education
SIJIL PELAJARAN MALAYSIA
Middle School Education
PENILAIAN MENENGAH RENDAH
Primary Education
UJIAN PENCAPAIAN SEKOLAH RENDAH
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