Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SIEW MENG WEI (MAC)

Summary

About Me

  • Date of Birth : 13 March 1998
  • Gender : Female
  • Marital Status : Engagement
  • Religion : Buddhist
  • Height : 151cm
  • Weight : 38kg
  • MBTI : INTJ

Overview

9
9
years of professional experience

Work History

Admin

CENTURY (BAI NIAN) HOLDINGS PTE LTD
07.2023 - 04.2025
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.


Self-Employed

FIRSTJOY_LIGHTFOOD
02.2023 - 05.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Handled special requests from guests to build positive relationships by meeting off-menu customer needs.

Operations Assistant

126 LIVE MALL
01.2021 - 01.2023
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.
  • Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
  • Streamlined customer service processes, allowing for quicker resolution of queries and complaints.
  • Managed inventory control, ensuring stock levels were maintained to support daily operations effectively.

Beautician

VV BEAUTY GEMAS
07.2019 - 08.2020
  • Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
  • Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
  • Increased customer loyalty with exceptional customer service and follow-up care advice.

Beautician

DERMIQUE SUNWAY
05.2018 - 01.2019
  • Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
  • Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
  • Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
  • Increased customer loyalty with exceptional customer service and follow-up care advice.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Mentored junior beauticians helping them refine their skills while offering guidance on best practices.

Cosmetology Student

SKINZ DERMAL PHYSIOLOGICAL-DERMIQUE SEGAMAT
03.2016 - 05.2018
  • Mentored fellow students in various cosmetology practices by sharing expertise gained through hands-on experience and coursework completion.
  • Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
  • Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
  • Achieved a high level of customer retention through exceptional communication, time management, and problem-solving skills.
  • Improved client confidence with skincare treatments such as facials, chemical peels, microdermabrasion sessions, and extractions performed based on individual skin types and conditions.
  • Maintained clean and sanitized workstation, ensuring safe and welcoming environment for clients.

Education

Skin Cosmetology

DERMIQUE INTERNATIONAL COSMESTOLOGY ACADEMY
MALAYSIA
05-2018

Skin Cosmetology

CITY & GUILD (UK)
MALAYSIA
05-2018

Skin Cosmetology

JPK-SKM 2
MALAYSIA
05-2018

Secondary Education

SIJIL PELAJARAN MALAYSIA
MALAYSIA
01-2015

Middle School Education

PENILAIAN MENENGAH RENDAH
MALAYSIA
01-2013

Primary Education

UJIAN PENCAPAIAN SEKOLAH RENDAH
MALAYSIA
01-2010

Skills

  • Customer service
  • Data entry
  • Attention to detail
  • Recordkeeping and file management
  • Time management
  • Document management
  • Mail handling
  • Problem-solving

Languages

Chinese (Mandarin)
Chinese (Cantonese)
English
Malay

Timeline

Admin

CENTURY (BAI NIAN) HOLDINGS PTE LTD
07.2023 - 04.2025

Self-Employed

FIRSTJOY_LIGHTFOOD
02.2023 - 05.2023

Operations Assistant

126 LIVE MALL
01.2021 - 01.2023

Beautician

VV BEAUTY GEMAS
07.2019 - 08.2020

Beautician

DERMIQUE SUNWAY
05.2018 - 01.2019

Cosmetology Student

SKINZ DERMAL PHYSIOLOGICAL-DERMIQUE SEGAMAT
03.2016 - 05.2018

Skin Cosmetology

DERMIQUE INTERNATIONAL COSMESTOLOGY ACADEMY

Skin Cosmetology

CITY & GUILD (UK)

Skin Cosmetology

JPK-SKM 2

Secondary Education

SIJIL PELAJARAN MALAYSIA

Middle School Education

PENILAIAN MENENGAH RENDAH

Primary Education

UJIAN PENCAPAIAN SEKOLAH RENDAH

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SIEW MENG WEI (MAC)