Siddharth Singh
Singapore
Summary
Dynamic bar management professional with extensive experience at El Chido, excelling in operations management and team leadership. Proven track record in enhancing customer satisfaction and driving revenue through innovative event planning and effective conflict resolution. Skilled in inventory control and beverage preparation, ensuring compliance with safety regulations while fostering a motivated team environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ASSISTANT BAR MANAGER ( ON TRAINING)
EL CHIDO - MEXICAN VIBE |PULLMAN HILL ST
Singapore
01.2025 - Current
- Assisted in training new bartenders on drink recipes, pouring techniques, cash handling practices
- Ensured compliance with all state regulations regarding alcohol sales and service
- Organized special events such as wine tastings or happy hour specials
- Analyzed budgeting reports to ensure cost-effective operations
- Provided excellent customer service by attending to individual needs promptly
- Demonstrated ability to lead and motivate a team of staff members
- Trained new employees on proper use of equipment, workplace safety, customer service expectations, and other relevant topics
- Negotiated contracts with suppliers to secure favorable pricing and quality products
- Managed daily operations, including scheduling, ordering, and inventory control
- Maximized revenue by calculating inventory and retail costs, updating prices regularly
- Promoted and coordinated upcoming bar events, fundraisers and vendor opportunities
- Controlled inventories of food, equipment, and liquor, and reported shortages to designated personnel
- Took ownership for customer complaints promptly while maintaining high levels of customer satisfaction.
- Provided guidance and direction to bartenders when necessary in order to maintain quality of service provided by employees.
- Introduced new concepts and signature drinks, developed promotions and created customer engagement events to increase revenue.
- Coached staff on strategies to enhance performance and improve customer relations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Worked in close collaboration with team members to ensure customers received high-quality service.
BAR SUPERVISOR
MOGA - JAPANESE IZAKAYA |PULLMAN HILL ST
Singapore
04.2024 - 07.2024
- Managed day-to-day operations of the restaurant, including overseeing staff activities, ordering supplies, monitoring stock levels, maintaining records, and reconciling cash receipts
- Trained new employees in all aspects of restaurant operations, including cash handling procedures, food safety regulations, and customer service protocols
- Developed and maintained a high standard of customer service, ensuring customers had an enjoyable experience
- Generated weekly and monthly reports to track restaurant performance
- Analyzed customer feedback and developed strategies to increase customer loyalty and satisfaction
- Walked through restaurant to monitor staff and guest needs
- Maintained cleanliness throughout restaurant according to industry standards
- Identified areas of improvement and implemented solutions to enhance efficiency
- Assisted managers with staffing levels to meet established budgetary goals and business volume
- Guided junior staff members in handling difficult situations with customers
- Collaborated with manager concerning operational deficiencies and areas in need of attention
- Organized weekly team meetings to discuss operational issues and brainstorm ideas
- Identified any training needs among staff members and arranged appropriate courses
BAR SUPERVISOR
MADISON'S AMERICAN SPIRIT| PULLMAN HILL ST
Singapore
10.2023 - 12.2023
- Planned and executed diverse corporate events ranging from conferences to team-building activities, ensuring seamless coordination and flawless execution
- Orchestrated brunch events with a keen focus on creating inviting atmospheres, curating menus, and coordinating with vendors to deliver exceptional dining experiences
- Conducted media tastings to showcase products/services, effectively communicating brand messaging and garnering positive publicity through influential media channels
- Managed event budgets, negotiated contracts with venues and suppliers, and maintained meticulous attention to detail to ensure events were delivered within budget constraints
- Leveraged strong interpersonal skills to liaise with clients, stakeholders, and event participants, ensuring their needs and expectations were met with professionalism and efficiency
- Implemented innovative event concepts and promotional strategies to enhance brand visibility and drive engagement, resulting in increased attendance and positive feedback
- Demonstrated flexibility and adaptability in managing last-minute changes and unforeseen challenges, maintaining composure and problem-solving effectively to ensure event success
- Collaborated cross-functionally with marketing, PR, and sales teams to align event objectives with broader organizational goals, maximizing ROI and brand impact
FOOD AND BEVERAGE SUPERVISOR
Sentosa Sofitel Resorts and Spa
Singapore
07.2019 - 07.2020
- Collaborated with team members to meet daily demands and handle challenging projects
FOOD AND BEVERAGE CAPTAIN
Sentosa Sofitel Resorts and Spa
Singapore
05.2018 - 05.2019
- Explained menu items, answered questions, and offered suggestions based on customers' preferences
- Maintained strong team performance by training new service staff on menus, processes, and customer service standards
- Increased per-customer revenue with skilled upselling abilities
- Achieved sales quotas through consistently promoting high-profit items and daily specials
- Prepared hot, cold, and mixed drinks for patrons, including chilling bottles of wine
- Enhanced team efficiency with well-stocked stations and efficient side work
- Managed customer expectations, communicating realistic food preparation times and opinions on menu items
- Supported team consistently, helping with hostess, food delivery and bussing needs
- Helped customers pair beverages with food orders by offering knowledgeable advice on wine and liquors
FOOD AND BEVERAGE TRAINEE
Sentosa Sofitel Resorts and Spa
Singapore
10.2017 - 04.2018
- Observed quality and safety standards for safe food-handling practices
- Prepared and organized trayline according to required holding temperatures
- Set up work stations, including prep tables, service counters, hot wells, and steam tables
- Observed safe food-handling techniques to safeguard against cross-contamination
- Explained menu items, answered questions, and offered suggestions based on customers' preferences
- Avoided customer complaints by checking orders prior to delivery
- Delivered customers' checks and collected payments for food and beverage orders
- Minimized complaints by keeping drinks full and delivering correct orders
- Managed customer expectations, communicating realistic food preparation times and opinions on menu items
Education
MASTER OF COMMERCE -
Dr. Ram Manohar Lohia Avadh University
Ayodhya01.2023
BACHELOR OF COMMERCE -
Dr. Ram Manohar Lohia Avadh University
Ayodhya01.2020
DIPLOMA IN HOSPITALITY MANAGEMENT -
STEI Institute
Singapore01.2018
A' LEVEL -
Board of Higher Secondary Education
Faizabad01.2011
O' LEVEL -
Faizabad Public School
Faizabad01.2009
Skills
- Time management
- Beverage preparation
- Trained in Point-of-Sale systems
- Microsoft office
- Multitasking
- Operations management
- Banquet operations
- Event planning
- Customer service
- Inventory management
- Quality control
- Cash handling
- Wine pairing
- Bar management
- Team leadership
- Staff training
- Regulatory compliance
- Budget management
- Vendor negotiation
- Conflict resolution
- Operational efficiency
- Fire safety regulations
- Interpersonal skills
- Staff scheduling
- Dining room management
- Multitasking Abilities
- Bar staff supervision
- Mixology expertise
References
Mr. Mahesh
Executive Chef
Pullman Hill Street, Singapore
Languages
- English
- Hindi
- Punjabi
Certification
- REVEAL TALENT PROGRAM CANDIDATE SPONSERED BY ACCOR ACADEMY
- FOOD SAFETY AND HYGIENE-1 BY SINGAPORE WORKFORCE SKILLS QUALIFICATIONS
Languages
English
First Language
Hindi
Proficient (C2)
C2
Punjabi
Upper Intermediate (B2)
B2
Accomplishments
- Service Gold National Kindness Award by the Singapore government collaboration with Singapore Hotel Association (SHA) - Nov 2024
- Heartist Of The Quarter (in recognition of exceptional dedication, commitment, and the embodiment of the ACCOR values, exemplifying excellence in every aspect of work for Q1 of year 2024)
- Trip Advisor Champion Of The Year 2024
Timeline
ASSISTANT BAR MANAGER ( ON TRAINING)
EL CHIDO - MEXICAN VIBE |PULLMAN HILL ST
01.2025 - Current
BAR SUPERVISOR
MOGA - JAPANESE IZAKAYA |PULLMAN HILL ST
04.2024 - 07.2024
BAR SUPERVISOR
MADISON'S AMERICAN SPIRIT| PULLMAN HILL ST
10.2023 - 12.2023
FOOD AND BEVERAGE SUPERVISOR
Sentosa Sofitel Resorts and Spa
07.2019 - 07.2020
FOOD AND BEVERAGE CAPTAIN
Sentosa Sofitel Resorts and Spa
05.2018 - 05.2019
FOOD AND BEVERAGE TRAINEE
Sentosa Sofitel Resorts and Spa
10.2017 - 04.2018
MASTER OF COMMERCE -
Dr. Ram Manohar Lohia Avadh University
BACHELOR OF COMMERCE -
Dr. Ram Manohar Lohia Avadh University
DIPLOMA IN HOSPITALITY MANAGEMENT -
STEI Institute
A' LEVEL -
Board of Higher Secondary Education
O' LEVEL -
Faizabad Public School
Similar Profiles
Jennifer AlbanilJennifer Albanil
Assistant Manager at El Chido LLCAssistant Manager at El Chido LLC
Shi Ya Amanda NgShi Ya Amanda Ng
Assistant Front Office Manager at Pullman Singapore Hill StreetAssistant Front Office Manager at Pullman Singapore Hill Street
Leonardo HoyosLeonardo Hoyos
Bartender at El Pueblo Mexican Food & BarBartender at El Pueblo Mexican Food & Bar