Sian Tian Ng
Summary
Driven by a results-focused approach at United Overseas Bank Limited, I leveraged teamwork and collaboration to enhance business partnerships, significantly reducing loan approval times by prioritizing tasks efficiently. My adaptability and problem-solving skills contributed to surpassing monthly sales targets, underscoring my commitment to excellence and attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Head of Credit Assurance
United Overseas Bank Limited
Singapore
06.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Business Collaboration
United Overseas Bank Limited
Singapore
07.2009 - 05.2018
- Enhanced business collaboration by identifying and implementing key partnership strategies.
- Maintained strong relationships with brokers, facilitating open communication channels and improving overall business collaboration.
- Fostered collaboration between departments such as sales, product development, and customer service to ensure alignment of goals across all aspects of business operations.
- Coordinated multi-sector collaborations between businesses, nonprofits, governments, and residents to tackle complex challenges facing the area collectively.
Retail Loan Specialist
United Overseas Bank Limited
Singapore
07.1999 - 06.2009
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
- Consistently met or exceeded monthly sales targets, contributing significantly to the department''s success.
- Resolved complex issues related to existing loans, effectively retaining clients while addressing concerns promptly.
Education
BBA - Banking And Finance
Nanyang Technological University
Singapore08.1999
Skills
- Positive Attitude
- Time Management
- Teamwork and Collaboration
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Problem-Solving
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Head of Credit Assurance
United Overseas Bank Limited
06.2018 - Current
Business Collaboration
United Overseas Bank Limited
07.2009 - 05.2018
Retail Loan Specialist
United Overseas Bank Limited
07.1999 - 06.2009
BBA - Banking And Finance
Nanyang Technological University