SHWETA SINGHA

• Determined quantity of products & operations by maintaining a detailed production schedule.
• Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks.
• Negotiated with vendors for best pricing on bulk purchases, directly impacting bottom line.
• Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
• Managed in-store, pick-up orders and catering needs.
• Contributed to successful catering events by designing custom dessert menus tailored to specific client preferences.
• Continuously researched industry trends to stay current on popular flavors and innovative techniques.
• Personalized creations for holidays, weddings, graduations, and personal events.
• Participated in staff training programs to stay updated on the latest food safety regulations and maintaining a safe working environment.

I also contributed part-time from January to September 2023 while pursuing studies.

• Balanced multiple tasks simultaneously while consistently meeting deadlines during high volume periods.
• Managed inventory levels and placed orders for ingredients, maintaining sufficient stock levels while minimizing waste.
• Conducted regular tastings with management to ensure consistency in flavor profiles across all products offered at the bakery.
• Adapted quickly to new techniques and equipment, increasing overall productivity within the kitchen team.

• Oversaw multi-outlet culinary production, managing the creation of diverse sweet and savory food stock, including specialized keto and paleo desserts, across four distinct locations.
• Managed end-to-end operational processes, encompassing comprehensive inventory control, strategic ordering, supplier relationship management, and team rostering.
• Spearheaded recipe development and culinary innovation to expand and enhance product offerings.
• Provided bespoke culinary solutions, crafting personalized cakes to meet specific customer requirements and enhance satisfaction.
• Cultivated strong professional relationships with suppliers, peers, and supervisors to ensure smooth operations and a collaborative work environment.

• Catering Desserts to cafes.
• Managed day-to-day business operations.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
• Customized cakes as per the client's requirements
• Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
• Improved safety standards by regularly reviewing protocols and implementing necessary updates.
• Photographs of my work are available here: Instagram and Facebook.
• Gave baking classes to adults and kids.
• Managed inventory, expenses, and operational processes
• Featured on the cover page of an ex-pat magazine in Bangkok and was identified as one of the top bakers there.

• Account opening, Customer services.
• Handled confidential and sensitive information with discretion and tact.
• Handled tasks and responsibilities for front office employees during periods of understaffing.
• Planned coverage needs and organized services to support incoming special events.
• Trained new staff on correct procedures, compliance requirements, and performance strategies.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Used advanced software to prepare documents, reports, and presentations.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.