Highly motivated Business Development Executive with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service. A Personable Customer Relations individual that is driven to exceed customer expectations while promoting the value of the company.
Overview
8
8
years of professional experience
Work History
Business Development Executive
Huangs Jadeite and Jewelry
10.2021 - Current
Creating new leads and opportunities from a variety of channels and booking appointments.
Thoroughly follow up with business pipelines and build lasting relationships along with assisting operations with onboarding new customers to the company's platform
Management of customers, and partnerships and consulting them on products on our platform while building brand awareness
Responsible for gathering feedback and sharing insights that will help improve product strategy and processes.
Actively mass selling products to a wide audience through live streaming platforms such as Facebook and TikTok.
Upselling Huang Jadeite and Jewelry’s product and services through various social media platforms which assisted in driving monthly sales targets.
Strategized and implemented successful approaches to revitalize underperforming product lines and create a profit-generating enterprise.
Business Development Executive
NutriFirst
08.2021 - Current
Management of customers, partnerships and providing them personalised consultation on our products on our platform while building brand awareness
Developing and executing creative marketing plans aligned with company strategy and brand image
Creation of marketing calendar and implementing across social media platforms
Implementing measurement of success via marketing campaigns that will enhance the company’s image
Enhanced marketing exposure through successful website content management and direct correspondence with potential clients.
Occasionally, assist with social media/influencer outreach
Handle day to day operations including paperwork, warehousing and third party couriers
Conduct regular reporting of data analysis to understand market place performance.
Business Development Executive
UFC Gym
05.2022 - 04.2023
Coordinate editorial direction and design to ensure consistent articulation of the company’s desired image and position
Collaborated with sales and marketing departments to support business objectives and client acquisition.
Assist in developing and executing creative marketing plans to align with company’s image
Develop strategic plans such as social media content and campaigns to increase brand outreach and awareness
Copyright, edit and proofread marketing materials
Membership Sales Consultant
UFC Gym
08.2020 - 05.2021
Guest Touring, Membership Presentations, & Personal Production
Render necessary service to facilitate new members to achieve their fitness goals & fully utilise their membership
Brought in new customers and retained base through proactive management of individual needs and development of robust fitness solutions
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
Retail Sales Associate
Typo
12.2014 - 12.2018
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
Displayed merchandise by arranging in an appealing and orderly way to boost sales
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Intern
OCBC Bank
10.2017 - 12.2017
Assisted direct supervisor to build a portfolio of new SME corporate relationship (both borrowing and non-borrowing)
Assisted direct supervisor in market research to enter new industries
Sorted and organised files, spreadsheets and reports
Assisted with account preparation and reviews to ensure they are completed in a timely manner
Reviewed accounts via customers’ balance sheets to formulate their ability to repay existing loans.
Completed research, compiled data, updated spreadsheets and produced timely reports.
Education
BBA - Economic And Finance
RMIT
Singapore
06.2022
Diploma - Business Studies (Banking, Finance and Investments
Temasek Polytechnic
Singapore
04.2018
Skills
Sales Expertise
MS Office Suite
Adobe Creative Cloud proficiency
Lead prospecting
Customer Service
Business Development and Planning
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Business Development Executive
UFC Gym
05.2022 - 04.2023
Business Development Executive
Huangs Jadeite and Jewelry
10.2021 - Current
Business Development Executive
NutriFirst
08.2021 - Current
Membership Sales Consultant
UFC Gym
08.2020 - 05.2021
Intern
OCBC Bank
10.2017 - 12.2017
Retail Sales Associate
Typo
12.2014 - 12.2018
BBA - Economic And Finance
RMIT
Diploma - Business Studies (Banking, Finance and Investments
Temasek Polytechnic
Similar Profiles
Ina Charlene ShuttIna Charlene Shutt
Sales, Cashier, Bank Deposits, & FBI Approvals at The Castle Jewelry (Fine Jewelry, Pawn,& Guns)Sales, Cashier, Bank Deposits, & FBI Approvals at The Castle Jewelry (Fine Jewelry, Pawn,& Guns)