Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shun Heng

Summary

Experienced with managing project timelines, resources, and stakeholder communications efficiently. Utilizes problem-solving skills to address project challenges and ensure smooth execution. Track record of implementing project management best practices to deliver quality outcomes.

Professional project specialist equipped to excel in coordinating and managing project activities. Brings strong focus on team collaboration and delivering results. Skilled in scheduling, budget management, and stakeholder communication. Reliable and adaptable, ready to meet changing project needs and ensure successful outcomes.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

7
7
years of professional experience

Work History

Sales Crew

CR Group
01.2024 - 01.2025
  • Implemented effective upselling strategies, enhancing overall transaction value and profitability.
  • Increased daily transactions through efficient cash handling procedures.
  • Collaborated with team members for streamlined operations and efficient sales support.
  • Contributed to promotional events by setting up displays and enticing customers with special offers.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Operations Crew Member

Resort World Sentosa
11.2019 - 04.2022
  • Developed strong working relationships with colleagues, fostering a cohesive and supportive team environment.
  • Demonstrated flexibility by adapting to changing priorities and shifting deadlines as required for business needs.
  • Ensured safety standards were met consistently by conducting regular audits and addressing issues promptly.
  • Contributed positively to the company culture by maintaining a professional demeanor at all times during work hours.

Operations Crew

Virtualand Pte Ltd
08.2018 - 04.2019
  • Optimized resource allocation by effectively managing personnel, equipment, and materials.
  • Contributed positively to the company culture by maintaining a professional demeanor at all times during work hours.

IT Engineer

Boardroom Limited
08.2017 - 08.2018
  • Developed and implemented network security protocols to enhance data protection.
  • Configured and maintained servers, ensuring optimal performance and uptime.
  • Collaborated with cross-functional teams to troubleshoot and resolve technical issues.
  • Conducted system upgrades and migrations, improving operational efficiency.
  • Troubleshot complex technical issues, providing timely resolution to minimize disruptions.

Education

Bachelor in Cyber Security And Game Design - Cyber Security And Game Design

Murdoch University
Singapore, Null, Singapore
10-2025

Skills

  • Problem-solving
  • Project management
  • Decision-making
  • Flexible and adaptable
  • Risk analysis and management
  • Team leadership
  • Project coordination
  • Time management
  • Detail-oriented

Timeline

Sales Crew

CR Group
01.2024 - 01.2025

Operations Crew Member

Resort World Sentosa
11.2019 - 04.2022

Operations Crew

Virtualand Pte Ltd
08.2018 - 04.2019

IT Engineer

Boardroom Limited
08.2017 - 08.2018

Bachelor in Cyber Security And Game Design - Cyber Security And Game Design

Murdoch University

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Shun Heng