Summary
Dynamic Sales Associate with a proven track record at Aura Prestige, excelling in customer service and relationship building. Skilled in POS system operation and achieving sales goals, I consistently foster loyalty and drive repeat business through tailored product recommendations and effective teamwork. Committed to enhancing store operations and delivering exceptional results.
Overview
2
2
years of professional experience
Work History
Sales Associate
Aura Prestige
11.2023 - Current
- Provided exceptional customer service by identifying customer needs and offering tailored product recommendations.
- Processed sales transactions accurately and efficiently while maintaining high standards of store presentation.
- Built strong customer relationships to encourage repeat business and loyalty.
- Restocked shelves, organized displays, and assisted with inventory control to support overall store operations.
- Achieved individual and team sales targets through active selling and cross-selling techniques.
- Conducted market research to identify trends and enhance product offerings.
- Trained new associates on sales techniques and customer interaction best practices.
Education
Mass Communication Diploma
12.2019
Secondary Education
12.2016
Skills
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Exceptional customer service
- Goal oriented
- Relationship building
- Stocking and receiving
- Retail store operations
- Order processing
- Customer service
Languages
English
Upper intermediate (B2)
Chinese (Mandarin)
Advanced (C1)
Malay
Elementary (A2)
Additional Information
• Notice Period:
Available to commence employment with 1-month notice upon the issuance of a work pass
and In-Principle Approval (IPA) Letter by Singapore's Immigration and Checkpoints
Authority (ICA).
• Work Pass Requirement:
As a Malaysian citizen, I will require a work pass to be employed in Singapore. I am fully
prepared to assist with the necessary documentation and processes.
Timeline
Sales Associate - Aura Prestige
11.2023 - Current
MING CHUAN UNIVERSITY - , Mass Communication Diploma
SMK TUNKU ABDUL RAHMAN - , Secondary Education