Shu En Tay

• Manages end-to-end recruitment process for Managerial to Head level roles across SEA countries from sourcing to onboarding and ensuring candidate quantity and quality for the business.
• Key stakeholder management - ensure a solid cadence of communications and provide a high touch level of partnership with the hiring managers. And working closely with the respective HRBPs as well on the hiring progress.
• Provide consultation to stakeholders on talent strategy/market strategy and effectively manage difficult stakeholders.
• Represent Ninja Van's Employer Branding with candidates and actively maintains positive candidate experience by participating in various Campus and Career fairs.
• Maintain accurate candidate records and data management in the relevant systems and uses data to diagnose recruitment problems/report recruitment performance.
• Driving recruitment improvement projects and conducting training sessions to local HR team and hiring managers on recruitment and on usage of ATS system (Lever).
• Providing guidance to junior recruiters in the team

• To assist in full spectrum of recruitment for vacancies (junior to mid level) within Bollore Logistics Singapore:
• Work in tandem and close partnership with respective department and hiring managers to determine talent needs and to facilitate process for talent acquisition
• Responsible for full cycle of recruitment process including active sourcing, screening applicants, interviews coordination, conducting reference checks & credit checks, preparing salary offers, seeking management approval on salary offers, making offers to candidates, following up on acceptance and confirmation of commencement dates
• Keep HR business partners updated on recruitment updates and progress
• Maintain large network of qualified candidates to fill critical positions
• Rationalize all recruitment channels in terms of rates, services, terms & conditions as well as managing external vendors
• Update / prepare job descriptions jointly with hiring managers and conduct job analysis
• Prepare weekly and monthly reports for Management review
• Participate in employer branding initiatives such as facilitating career talks and campus fairs with local education institutions
• Led project team for period of more than 6 months from planning to fruition and managed to help Bollore Logistics Singapore to win their first award / certification for following: - Great Place to Work - Great Place to Learn - Best Companies to Work for in Asia 2020
• Took part in various HR projects such as facilitating in CSR events (e.g Meals on Wheels - delivering daily meals to home bound elderly) and company events (e.g. Procurement of year end gift tokens for all employees)

• To assist in full spectrum of recruitment for vacancies (mass recruitment of blue-collar workers) within United Parcel Service:
• Providing full spectrum of recruitment such as managing posting of job advertisements, shortlisting and screening of resumes for hiring managers - making sure the talent acquisition process within the company to ensure hiring needs are met timely
• Conducts candidate sourcing to ensure all requisition needs are promptly filled with quality candidates and develop recruiting relationships as needed
• Conducts phone interviews and all other necessary assessments before shortlisting for hiring managers' consideration
• Coordinates with all scheduling of interviews as well as following up on interview evaluation
• Propose compensation proposals for management's approval and make offer to successful candidates
• Conducts reference checks basing on internal guidelines for all new hires
• Provides various weekly recruitment status reports for management's review
• Helped to establish and expanded various sources for direct candidates sourcing (such as Facebook) and close positions within the given KPI.

Reason for leaving: Headhunted by Bollore Logistics to join their recruitment team

• To assist in full spectrum of recruitment and onboarding for vacancies within the Mentor Media Ltd:
• Posting of job advertisements on various platforms (such as Jobstreet, Fastjobs) as well as shortlisting potential candidates to conduct phone / face-to-face interviews so as to understand their background and identify skill sets and competencies before making profiling them to hiring managers
• Preparation of offer packages, negotiation, and pre-boarding to identified candidates
• Maintaining of documentation on candidates, searches as well as the interactions with hiring manager to ensure compliance
• Work with my Supervisor to develop creative sourcing and recruiting strategies to attract more talents for the company
• To prepare all onboarding matters before the new hire's join date such as staff card, network and Prosoft user access, staff orientation and laptop requisition etc
• Ensure accurate and timely submission of work pass applications to Ministry of Manpower via EPOL and WPOL for new hires
• Provide HR support to employees on the following aspects:
• Prepares letters and correspondences for employees such as verification of employment, confirmation, business travel etc
• In a timely manner
• Provide assistance to employees on matters such as personal data change; and ensure information has been updated correctly in the system (Prosoft)
• Attend to enquiries from all employees regardless of their region on areas such as leave, payroll validations and medical insurance etc
• Handling the aspect of Employee relations for the sites under my care; such as disciplinary issues, grievances as well as performance improvement plans
• Assist in separation of the resigned employees as well as executing separation clearance and exit interview
• Assists in planning HR related events for the employees within the sites under my care
• Actively involved and organized the company's Annual Dinner and Dance 2018 as one of the committee members
• Have assisted in revising the company's Talent Attraction, onboarding as well as separation clearance flowcharts and procedures by providing constructive feedbacks from my past experiences

• Reason for Leaving: The company's culture was restrictive – and hence, was seeking for a new opportunity whereby I am allowed to exercise more autonomy in my course of work.

• To assist in full spectrum of recruitment and onboarding for vacancies within the entity of Robinson & Co
• (Singapore) Pte Ltd and Fashion brands such as Ted Baker and Mango:
• Posting of job advertisements on various platforms (such as Jobstreet, LinkedIn) as well as shortlisting potential candidates to conduct phone / face-to-face interviews so as to understand their background and identify skill sets and competencies before making hiring decision for our Departmental stores
• Preparation of offer packages, negotiation, and pre-boarding to identified candidates
• Maintaining of documentation on candidates, searches as well as the interactions with hiring manager and respective HR Business Partners to ensure compliance
• Partnering with the rest of the colleagues in Talent Acquisition team to develop creative sourcing and recruiting strategies so as to attract more talents for the company
• Proactively build and develop talent communities by maintaining an active online presence on LinkedIn ; as well as participates in various recruitment drives to build up our talent database
• To prepare all onboarding matters before the new hire's join date such as staff card, network and SAP user access, staff orientation and laptop requisition etc
• Ensure accurate and timely submission of work pass applications to Ministry of Manpower via EPOL and WPOL for new hires
• Work out the Monthly Recruitment Report for the business unit under my care

Reason for Leaving: Company was going through restructuring and retrenchment.

• Provide HR support to employees (Total approximately 35,000 employees in legacy Baker Hughes before being bought over and merge with General Electric) based around the globe (e.g
• Asia Pacific, Middle East)
• Prepares letters and correspondences for employees such as verification of employment, confirmation, business travel etc
• In a timely manner
• Provide assistance to employees on matters such as personal data change; and ensure information has been updated correctly in the system (SAP)
• Attend to enquiries from all employees regardless of their region on areas such as leave, payroll validations and medical insurance etc
• Assist in separation of the resigned employees as well as executing separation clearance and exit interview
• Assist in sourcing for accommodation etc
• For expats coming over to Singapore's HQ for secondment or visitations etc
• Assists in planning HR related events for the employees within the facility

Reason for Leaving: As Baker Hughes was bought over by General Electric – they were going through some major downsizing and hence the retrenchment.

• Provide administrative support to all 132 stores (Total approximately 9000 employees) on the following areas:
• Monitors the expiry dates of all work passes (Work Permits, S Passes and Employment Passes) and liaise with McDonald's licensed vendors on the renewals thereafter
• Ensure all work passes are renewed in a timely manner
• Assists in sourcing repatriation flight itineraries for resigning PRC crews and explaining to them the breakdown of their last salary after IRAS tax clearance
• Process all workmen's compensation cases of all stores and liaise with insurer / MOM on matters pertaining to claims
• Monitors the expiry dates for all Store Managers' First Aid Certification and assist in enrolling them for refresher courses
• Assist in printing Employee's Benefit Cards for all employees
• Prepares letters and correspondences for employees such as verification of employment, confirmation, promotion, acceptance of resignation and business travel etc
• In a timely manner
• Attend to enquiries from all employees on areas such as leave, payroll validations, OT submission and medical insurance etc
• Monitoring of all employees' medical leave, annual leave and off-in-lieu etc
• Via our SAP system
• Process and submit claims for all Maternity Leave and Childcare Leave whenever necessary
• Process all invoices for the entire HR department in a timely manner
• Assists in matching all Foreign Worker Levy's billings from MOM to McDonald's own system and ensure the accuracy of the data on a monthly basis before sending to Finance for their accruals
• Performing other ad-hoc duties such as helping in various McDonald's events etc
• I was also actively involved in the taskforce to assist in gathering information and data for McDonald's nominations in the HRM Awards 2017
• The company has then won the award of “Best Talent Acquisition Strategies” for Year 2017

• Provide support for all doctors under Division of Surgery and O&G for the following areas:
• Preparation of Name Tags, Photo IDs and Medical Benefits Card for the doctors
• Monitors the expiry dates of all work passes and ensure timely renewals
• Prepares letters and correspondences on HR services such as employees' employment, confirmation, bonus or promotion etc
• Providing administrative support for all posted-in doctors of KK Hospital
• Assisting in making email announcements to the respective departments
• Preparation of Name Tags and Photo IDs for the posted in doctors as well as maintaining their records in SAP
• Processing all invoices related to posted-in doctors [such as Night Duty Allowance or Clinical Sessions claims etc.] in a timely manner
• Closely monitor the expiry dates and eligibility for reimbursements of the Malpractice Indemnity insurance for all doctors employed by the Hospital (Total approximately 500 doctors)
• Prepare Renewal listings with all doctors' information and ensure that they are covered under the correct insurance category
• Prepare Payment Requisition forms to obtain approval for the payment
• Filing of all respective related documents into each doctor's individual P-file as well as maintain the records for insurance in HRIS
• Assists in renewing all Visiting Consultants' contract of service with the hospital
• Process all Workmen's compensation claims related and government-paid maternity leave forms in a prompt and timely manner
• Performing other ad-hoc duties such as providing reception coverage during the receptionist's absence etc
• Promotion from HR Assistant III to HR Assistant II within 1 year of employment
• Suggested and helped to implement paperless promotion exercise for the doctors' promotion: - Actively collaborating with IT department on the possibilities of realizing this idea as in the past, all the documents were printed in hardcopies and it is very time consuming to make duplicate copies
• All of these duplicate copies were then shredded as they are private and confidential documents
• Created a page in KK Hospital's Intranet and guided promotion panel members (such as CEO and CMB) on how to navigate the workspace
• Assists in uploading all documents for the potential candidates into the workspace and guided fellow co-workers on the steps